Skip to main contentSkip to footer

Explore more like this

Slide 1 of 2

Overview

This is a Refurbished product in Fair condition.

It has been tested for 100% functionality, carefully cleaned, and has visible signs of wear or scratches. Includes a minimum 90-day warranty.

The Microsoft Surface Laptop 13.8" Copilot+ PC delivers responsive performance for work and creativity, powered by Snapdragon X Plus and AI-driven features. Experience stunning visuals on a razor-thin touchscreen display and seamless multitasking with 16GB RAM and 256GB SSD.
  • Qualcomm Snapdragon X Plus, 16GB RAM, 256GB SSD for smooth everyday tasks
  • 13.8-inch razor-thin touchscreen with bright HDR visuals
This description was generated by AI and reviewed for accuracy.
Refurbished Fair

Refurbished (Fair) - Microsoft Surface Laptop 13.8" Touchscreen Copilot+ PC Laptop - Snapdragon X Plus - 16GB LPDDR5x - 256GB SSD - Windows 11 Home - Platinum - EN

Brand: Microsoft
Model: ZGJ-00001
Web Code: 19269694
Sold and shipped by | 4.1 seller rating (5,447 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Laptop
  • QSG
  • Safety & Warranty Documents
  • 39W PSU
What you need to know
  • Runs Windows 11 Home for modern productivity and ease of use
  • Qualcomm Snapdragon X Plus processor, 16GB LPDDR5x RAM, 256GB SSD
  • 13.8-inch touchscreen, 2304 x 1536 resolution, HDR technology
  • Integrated GPU for efficient, everyday graphics
  • 6-cell lithium ion battery for mobile performance
Performance & Storage
  • Blazing NPU speed unlocks Copilot+ PC AI-powered applications for enhanced productivity
  • Press the Microsoft Copilot key to access AI features quickly and easily
  • Multitask seamlessly with 16GB RAM and 256GB SSD storage
Display
  • Brilliant, remarkably bright display with HDR reveals crisp whites, deep blacks, and an extended colour spectrum
  • Razor-thin touchscreen supports fluid, immersive interaction
Ports & Connectivity
  • Integrated Bluetooth 5.3 and Wi-Fi provide wireless connectivity
  • Ports include 2 x USB-C with USB4, 1 x USB-A 3.1, and Surface Connect
Battery & Power
  • 6-cell lithium ion battery supports extended everyday use
Keyboard & Trackpad
  • Backlit keyboard for comfortable typing in any lighting
  • Most inclusive touchpad yet, featuring Adaptive Touch Mode for users with disabilities
Web Cam
  • AI-enhanced Studio Camera with HD video and sound optimization for video calls
Stay Secure
  • Microsoft Copilot helps keep your workflow productive and efficient with AI features
Lightweight
  • Crafted in lightweight yet durable aluminum for portability
Other Features
  • Designed with more recycled content than previous Surface devices
  • Refurbished to ensure 100% functionality (visible signs of wear possible)
  • Includes required accessories and arrives in generic packaging
Disclaimers
  • Availability of Copilot+ PC features varies by device and market
  • Screens simulated; subject to change
  • Recall: Optimized for select languages. Content-based and storage limitations apply
  • Cocreator: Optimized for English text prompts
This description was generated by AI and reviewed for accuracy.
Windows EOS

Let’s move forward together with Windows 11.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Information about the manufacturer’s availability guarantee can be found .

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Computers (laptops and desktops)
Return/Exchange Period
30 days
Condition
Opened

Learn more about returning a Marketplace product