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Overview

This is a Refurbished product in Fair condition.

It has been tested for 100% functionality, carefully cleaned, and has visible signs of wear or scratches. Includes a minimum 90-day warranty.

Experience immersive sound with the Sony WH-1000XM5 over-ear noise cancelling headphones, designed for all-day comfort and exceptional call clarity. Active noise cancelling adapts to your environment, while specially engineered 30mm drivers deliver powerful audio. Voice assistant compatibility keeps you connected hands-free.
  • Over-ear headphones with soft leather ear cushions for comfort
  • Active noise cancelling adapts to your surroundings
This description was generated by AI and reviewed for accuracy.
Refurbished Fair

Refurbished (Fair) - Sony WH-1000XM5 Over-Ear Noise Cancelling Bluetooth Headphones - Silver

Brand: Sony
Model: WH1000XM5/S
Web Code: 19321546
Sold and shipped by | 4.4 seller rating (58 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Headphones
  • Case
  • USB Cable
  • Headphone Cable
What you need to know
  • Over-ear headphones designed for distraction-free everyday listening
  • Active noise cancelling blocks out background noise for focused audio
  • Soft leather ear cushions offer comfort for long listening sessions
  • Built-in microphones support clear calls and voice assistant access
Audio Performance & Sound Quality
  • 30mm driver unit delivers powerful sound for music and entertainment
  • 360 Reality Audio and the Sony Headphones Connect app provide immersive sound space and personal optimization
Noise Control
  • Active noise cancelling uses two processors and multiple microphones to reduce ambient noise
  • Auto NC Optimizer automatically adjusts noise cancelling based on your environment and wearing conditions
  • Sound isolating design further minimizes external distractions
Fit, Comfort & Design
  • Soft leather ear cushions provide all-day comfort
Calls & Microphones
  • Multiple microphones enhance call clarity
Connectivity & Smart Features
  • Supports Google Assistant, Amazon Alexa, and Siri for easy voice control
  • App enabled for customization and headphone control
Included accessories
  • Comes with a USB cable, headphone cable, and a carrying case
This description was generated by AI and reviewed for accuracy.

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.