Retrak Universal Ultrabook-Notebook Charger (ETCHGNBUNN)

  • Model #: ETCHGNBUNN
  • Web Code: 10243002
Sold and shipped by: Best Buy
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Whether you've lost your laptop charger or simply want a spare, the Retrak universal ultrabook-notebook charger can help. It's compatible with over 7,000 models of Ultrabooks, laptops and netbooks, and includes 10 interchangeable adapter tips and retractable cables.

More Information

  • Compatible with over 7,000 models of Ultrabooks, laptops and netbooks from Acer, ASUS, Compaq, Dell, HP, Lenovo, Samsung, Sony and Toshiba
  • Includes 10 interchangeable tips
  • Includes a retractable wall cable and retractable charge cable that expand to 9.5" long in total

What's in the Box?

  • 10 Interchangable Tips
  • Retractable Wall Cable
  • Retractable Charge Cable


  • Parts - Lifetime
  • Labour - Lifetime
  • Colour
  • Laptop Manufacturer
  • Dimensions
  • Width
    6.4 cm
  • Height
    12.7 cm
  • Depth
    2.5 cm
  • Width (Inches)
    2.5 in
  • Height (Inches)
    4.95 in
  • Depth (Inches)
    0.98 in
  • Warranty Labour
  • Warranty Parts



Customer Reviews

2.7 / 5
Based on 42 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 50%

21 Reviews

Critical 50%

21 Reviews

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  • from Abbotsford, BC

Works but Fragile

It'll get the job done for you; so long as you dont move around with it too much. If you're constantly taking them out and putting them away their lifespan is pretty short. Mine last about 8-10 months per; which isnt bad for a RETRACTIBLE charger. MY best advice to give is to avoid pulling on the chord whenever you're unplugging it and always fully disconnect the charger into it's three segments when traveling with it. (They can last as little as 2 months if you travel with them connected) Overall 3 stars becuase they work well, but fall victim to a short lifespan.

  • from Surrey, BC

Will never buy another one

I have an HP laptop that needed a new charger, as I had broken mine. I have gone through 2 of these in the last 6 months. The adapter doesn't completely fit the socket, and the charger just stops working. Now I have to find out how to get my money back or a new charger.

  • from Toronto, ON

Stopped working

This stopped working after 6 months

  • from Wilmington, DE

High failure rate, **but** LIFETIME Warranty

Have now gone thru two of these chargers, 1st lasted about 5 years, 2nd about 2 years. I consider this a high failure rate, but, on other hand, they have a *Lifetime* warranty. Just contacted company about 2nd failure, and look forward to the same quick & friendly service from them in replacing adaptor.

  • from Kingston, ON

Don't Buy

Was originally pleased with design and versatility. However, product has died after only 5 months use, will no longer charge laptop. Have since replaced it and laptop once again charges fine; have never had a power adaptor simply stop working before. So far, no response from company. After checking various review sites on-line since, it's apparently a common complaint. We do not recommend product at all.

  • from Vancouver, BC

Lots of options!

This is one of the better universal ultrabook chargers, it has a lot of adapters! works great!

  • from Calgary, AB


I've gone through four of these in just over a year. Not really sure what causes the charger to stop working each time, but I have noticed on two of the occasions that wires have poked through the plastic coating. 0/10, would not recommend.

  • from Terrebonne, QC

Très mauvais produit

Le deuxième que j'achète et qui brise en quelques semaine ... terrible

  • from North Bay, ON

Fragile and too expensive

Like most other reviews, I found this broke easily. The tips also fall out and are easily lost if you are not careful. On the upside when I lost my tip ReTrak sent me a replacement at no charge. Unfortunately the entire thing broke a month later and I didn't bother asking if they would replace it.

  • from Toronto, ON

terrible product

Not even 1 month after purchase it simply won't work. A truly substandard product in every possible way.

  • from Oakville, ON

breaks quikly

The re-track part for the power cord breaks quickly. Mine got permanently locked in the extended position within a month of daily use.

  • from Ottawa, ON

Works for more than laptops

I have a 5-year-old ASUS 22" monitor for which the power adapter got fried from a power surge during a recent electrical storm. Read that the voltage, amperage and polarity on this Retrak Universal adapter matched the fried one, and as it was on sale for more than half off, thought I'd try it out. Works like a charm, and now I don't have to replace the monitor.

  • from Hamilton, ON


The colours of the attachments don't line up with the brand but I worked that out and it charged fine.

  • from Toronto, ON

don't buy it

Too expensive and it's too fragile. I bought one and had it replaced in 2 months. 4 months later, it's broken again. The wires tend to break under the plastic making it useless.

  • from London, ON

Frayed Wires

This generic replacement will break within 6 months of purchase

  • from London, ON


this is retractable garbage lots of tips , the one does not fit fully into my Samsung laptop ... it provides charge but half the adapter is hanging out just waiting to be broken off next issue is the retractability ... only to pre set points and decides to collapse whenever it wants

  • from Sherwood Park, AB

works fine

This works fine for charging our Chromebooks, and was certainly worth the little bit we paid for it.

  • from Kelowna


Total garbage...held together with hockey tape now

  • from Burlington, ON

not worth money

Too many pieces, keep falling apart every time you moved it, the expandable cord broke in no time and would retract constantly making the cord too short.

  • from montreal

heating problem

Keeps on overheating and disconnects from ac if too hot and unusable after 2 hours

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