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Customer Reviews

Sony 4GB Digital Voice Recorder with Built-in USB (ICDUX570BLK) - Black

Ratings

4.7

Average rating based on 511 reviews

Rating Breakdown

405 reviewers rated this product 5 stars.

72 reviewers rated this product 4 stars.

20 reviewers rated this product 3 stars.

4 reviewers rated this product 2 stars.

10 reviewers rated this product 1 stars.

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Reviewer Recommendation

95%

Of the 511 reviewers who responded, 485 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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What customers are saying

This digital voice recorder offers excellent sound quality and clarity, making it well-suited for recording lectures, meetings, and other audio. The compact, lightweight design is easy to use discreetly, and the long battery life supports extended recording sessions. The simple, intuitive controls provide quick access to start recording, and the ability to record directly to a microSD card facilitates easy file transfer. While a few users noted minor challenges with downloading files, the overall consensus is that this is a high-quality, reliable recorder that delivers great value.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 5 out of 5 stars

    Sony Voice Recording

    Verified BuyerReviewed by - March 11, 2024

    [This review was collected as part of a promotion.] Excellent product. Sleek, good battery and excellent voice clarity. Program esaily transcribes

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    A good pocket recorder considering callouts I made

    Verified BuyerReviewed by - December 23, 2022

    [This review was collected as part of a promotion.] OK, my original Sony ICD-UX512 2 GB Flash Memory was the best pocket voice recorder gadget. I bought it like... I mean, years ago! And it served me well until it got too old. I looked at many other voice recorders and this Sony - UX ICD-UX570 4 GB flash memory recorder in my opinion is few steps us from others. Here are just a few important points: PROS 1. Price: this one is way cheaper! Back then, I bought UX512 for $200+ but this UX570 is like 80$ (on sale of course!) and the best thing is - the quality of recorded sound is not lost (which it may sound like it would with the price cut of such). 2. Built in batteries: I love the fact that I don't have to change batteries. (this is also a CONs, see later) 3. It is much lighter, though the same pocket size as UX512. It fits nicely and snuggly into a shirt pocket or jacket and does not feel like you have something heavy pulling it down. 4. extractable USB is a VERY good feature because you DO NOT have to carry extra cables with you. Sony must definitely keep this one forever! 5. fast - because it has 4 GB flash memory. I dont really use any external cards and dont know how fast those are but once i will try, i will provide feedback. Of course, if you want speed, you need to buy a good card. CONS 1. Quality of recording: So, i added this as CON but here is why: because when i compare my old UX512 and this new UX570 - the new one does fall short. I tried many settings and i still cannot get that crisp, clear sound that is loud enough and clear enough without distortion even when i am at the back of the classroom during recording. In my class, i cannot just sit next to the instructor/professor all the time; they get intimidated if I have to place a recorder near them. With old UX512, the quality of the recording is yet unbeatable. I dont know what Sony did to their recorders since then but, i tried quite a few, and even this one (UX570), though better than others, is not on par with the older UX512. I know that you can get much higher quality with way pricier models, but, those are also HUGE and are not for a pocket recording. But, i will yet try to play around with settings on UX570 , mix and match and see if i can pull this one up to par with UX512. 2. Batteries: even though you dont have to change batteries, you have to watch out for this, because the battery can die on you before you know it and because the battery is built-in, you cannot quickly swap it. You have to wait until it charges (it charges pretty fast but not like in a few minutes...). I consider this a PRO and CON because it adds an extra step to be careful and if you need to record this for more than 8 hours - you have to make sure you charge it sometimes through that time. Whereas when batteries are not built-in, you can simply change them quickly and continue without much or any interruption. 3. Settings are not the same of course as with UX512. But, i find it difficult to match the settings, and to be honest 4. The documents included are not really good for HOW TO instructions. You have to go online and get more info. I dont mind that, but, every time you have to jump an extra step - it adds complexity. Though, for some, it might be a convenience ... so, in my opinion, if you want to drive people to online instructions, then dont add some steps on paper and then some others online. It feels kinda disconnected. Maybe Sony should just add a QR code to scan and go directly online for all steps, including quick setup. Recommendations: Do not be filled by mere Voice recording presets. I personally found it that when I switch to Music Recording, the VOICE/LECTURE recordings sound MUCH MUCH better. So, what that means is that you just need to play around with settings and select the one that works best for you, for your environment. But, overall, i think that UX570 is a pretty good buy, considering the price and other PROs. I would recommend buying this, considering the callouts i made, in order to make an educated choice.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Review for UX570 Digital Voice Recorder

    Reviewed by - April 24, 2022

    It's a lot smaller than I envisaged, even to the point of feeling that it was delicate and fiddly to use the buttons. I have now used it for a short while and found it to work very well; I soon got used to the small buttons and appreciate its small size and weight a lot more. Glad that I purchased it and it does everything I need. Good quality recordings and file management using the free download of Sound Organizer 2. My favorite function is the track marker allowing you to jump straight to the section you marked as interesting or important, great for meetings or lectures. Highly recommended.

    Review originally posted on sony.com

    Yes, I would recommend this to a friend.

  • Customer rating: 3 out of 5 stars

    Excellent? Yeah, right!

    Verified BuyerReviewed by - February 7, 2024

    [This review was collected as part of a promotion.] Purchased the open box, excellent condition one to save a few dollars. The recorder itself seems to work fine, but it looks like someone’s dog or child got ahold of it and chewed on the top of the device (see attached pictures).

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    I Hear You!

    Verified BuyerReviewed by - October 3, 2025

    [This review was collected as part of a promotion.] Much more sophisticated from the larger records from 20 years ago. Used it the minute I received it. Very satisfied.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 4 out of 5 stars

    Voice recording piece

    Verified BuyerReviewed by - July 21, 2023

    [This review was collected as part of a promotion.] Works good for recording meetings and being able to go back and catch up.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Amazing Sound Quality

    Verified BuyerReviewed by - March 31, 2024

    [This review was collected as part of a promotion.] [Employee of bestbuy] I bought this to use in a professional setting where it was necessary to review interactions with clients. The recorder is easy to use and has exceptional sound quality where it's always easy to hear the entire conversation.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Great Recorder

    Verified BuyerReviewed by - March 9, 2024

    [This review was collected as part of a promotion.] I use this for recording interviews and I set this on the table in the middle and it is crystal clear. Does a great job for this type of recording. I also love that it plugs directly into a computer so that I can quickly archive the interviews.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Does its purpose, and does it well

    Verified BuyerReviewed by - March 30, 2023

    [This review was collected as part of a promotion.] It’s a pretty solid recorder. For the most part, I use it to log diaries and to catch special moments with my families. In the future, I plan to use it for notes and lectures. I’ll probably start using it for my podcast as well.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Its a must buy!

    Verified BuyerReviewed by - March 24, 2024

    [This review was collected as part of a promotion.] I love this recorder! A phone doesnt even match up to the quality of this device. Plus a phone will stop recording if you get a call or text. I use this for business meetings and much more. I highly recommend and were in 2024

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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