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Overview

**Open Box product. Minimum 6-month warranty. See more information below.**Get the personalised listening experience you deserve with the Sony WH-1000XM4 over-ear Bluetooth headphones. Adaptive noise cancellation with Dual Noise Sensor and powerful Edge-AI technology combine to bring you an intelligent, premium audio experience. The built-in Google Assistant and Amazon Alexa let you control your music hands-free with voice controls.
Open Box

Sony WH-1000XM4 Over-Ear Noise Cancelling Bluetooth Headphones - Black - Open Box

Brand: Sony
Model: WH1000XM4/B
Web Code: 16376830
Sold and shipped by | 4.0 seller rating (10,792 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • USB Type-C Cable (20cm)
  • Audio Cable (Color Variation / 1.2m)
  • Carrying Case (Color Variation)
  • In-flight Adapter

This is an Open Box Product. It's been inspected and is fully functional. It includes all original accessories and a minimum 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

Comfortable design, powerful sound

• Over-ear design relieves pressure for long-lasting comfort

• Bluetooth technology seamlessly pairs with multiple devices and allows you to rock out without wires

• 40mm drivers deliver clean, powerful sound across a wide frequency range from 4Hz to 40000Hz

• Adaptive noise cancellation with Dual Noise Sensor technology ensures that outside sound doesn't interfere with your music

Convenient controls, crystal-clear mic

• Built-in Google Assistant and Amazon Alexa voice assistants let you use voice controls to queue up playlists and a lot more

• Touch Sensor controls let you pause/play/skip tracks, control the volume, activate your voice assistant, and answer phone calls

• On-board mic lets you use voice controls and make hands-free, crystal-clear phone calls with ease

• Speak-to-chat technology automatically reduces the volume during conversations

Smart AI features and more

• Edge-AI, co-developed with Sony Music Entertainment, delivers next-level music that harnesses the power of artificial intelligence

• Adaptive Sound Control lets you play your music the way you want to hear it

• Wearing detection feature automatically pauses your music when you take off the headphones

Foldable

• Foldable headphones are easy to take on the go

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping on all orders over $14 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.