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Overview

The Sony WH-1000XM5 wireless over-ear headphones are designed to block out even more distractions for immersive listening. Enjoy true peace with adaptive noise cancelling and Hi-Res Audio support, all in a lightweight build ideal for all-day comfort. Ready to connect, focus, and hear every detail.
  • Over-ear wireless design for everyday listening and commutes
  • Up to 30 hours of playtime for worry-free, all-day use
Open Box

Sony WH-1000XM5 Noise-Canceling Wireless Over-Ear Headphones (Black) - International Model (Open Box)

Brand: Sony
Model: WH1000XM5/B
Web Code: 16619062
Sold and shipped by | 4.0 seller rating (250 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

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Seller Return Policy

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Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What you need to know
  • Over-ear headphones built for comfort and urban commutes
  • Digital Noise Cancelling blocks high and midrange ambient sounds for true focus
  • Lightweight, soft-fit leather and ergonomic design provide comfortable long wear
  • Four beamforming mics with Precise Voice Pickup deliver clear hands-free calls
Audio Performance & Sound Quality
  • Hi-Res Audio support with LDAC streams high-resolution tracks from compatible devices
  • 30mm drivers with new materials engineered for clarity and detail
  • DSEE Extreme upscales compressed audio files in real-time using AI for richer sound
  • Carbon fibre composite dome enhances clarity and natural high-frequency sound
  • Fine Sound Resistor distributes power evenly for consistent playback
  • Optimized circuitry improves signal-to-noise ratio for cleaner output
  • Premium lead-free solder with gold improves internal connectivity
Noise Control
  • Dual processors and eight microphones power advanced digital noise cancelling
  • Auto NC Optimizer automatically adjusts noise cancelling to your environment and fit
  • Quick Attention and Speak-to-Chat let in ambient sound instantly when you need to hear surroundings
Fit, Comfort & Design
  • Lightweight, soft-fit leather ear cushions reduce pressure for all-day listening
  • Seamless hanger, stepless slider, and silent joints for easy adjustments and a silent mechanism
  • Designed for personalized fit with snug ear cup design
Battery Life & Charging
  • Up to 30 hours of battery life with ANC on (up to 40 hours with ANC off)
  • Up to 24 hours of call time with ANC on (up to 32 hours with ANC off)
  • Quick charge: 3 minutes gives up to 3 hours of play with USB-PD adapter (adapter not included)
Calls & Microphones
  • Four beamforming microphones with Precise Voice Pickup use AI to isolate your voice
  • Enhanced calling clarity even in noisy environments
Connectivity & Smart Features
  • Multipoint technology allows connection to two devices at once for easy switching
  • Instant Pause and Play with sensors that automatically stop audio when you remove headphones
  • Voice assistant support for Google Assistant, Alexa, and Siri, including hands-free “OK Google” access and noise cancelling controls via assistant
Disclaimers
  • USB-PD adapter required for quick charge feature (not included)

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
See our return policy to find specific return information for this product and steps on how to return by mail.