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Customer Reviews

WD My Passport 2TB External Solid State Drive (WDBAGF0020BGY-WESN) - Grey

Ratings

4.7

Average rating based on 435 reviews

Rating Breakdown

364 reviewers rated this product 5 stars.

41 reviewers rated this product 4 stars.

11 reviewers rated this product 3 stars.

8 reviewers rated this product 2 stars.

11 reviewers rated this product 1 stars.

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Reviewer Recommendation

93%

Of the 430 reviewers who responded, 399 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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What customers are saying

The provided WD external SSD drive is described as a fast, compact, and reliable storage solution. Customers praise its data transfer speeds, portability, and usefulness for various applications like file backups, remote work, and gaming. The SSD is reported to be small, light, and durable, with plug-and-play functionality and cross-device compatibility. While a few users experienced minor issues, the majority of customers are highly satisfied with the product's performance and quality.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

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  • Customer rating: 5 out of 5 stars

    Great portable external drive

    Verified BuyerReviewed by - November 2, 2025

    [This review was collected as part of a promotion.] This drive is very thin and light, perfect for traveling in a small laptop bag. It is fast. I get 1000MB/s with it connected to a fast USB C 3.2 port on either my laptop or my desktop. I use it to transfer files between my desktop and my laptop - mostly photos and videos. I also use it to do backups of my laptop. I like it so much that I bought a second one. I got them at a great sale price!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 4 out of 5 stars

    Solid Performance Drive

    Verified BuyerReviewed by - December 2, 2025

    [This review was collected as part of a promotion.] WD has always been a trusted name in storage, and this portable SSD mostly lives up to that reputation. Pros: Fast performance with solid read and write speeds Ample 2TB storage capacity Reliable for everyday data transfers and backups Cons: Occasionally hangs when transferring very large files A few minor issues experienced when unplugging the device Overall: A dependable portable SSD that delivers on speed and capacity, with only a few small quirks. Good value for the performance it offers.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    SSD

    Verified BuyerReviewed by - August 25, 2023

    [This review was collected as part of a promotion.] Working perfectly and very fast when transferring documents.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 1 out of 5 stars

    Beware if defective

    Reviewed by Unhappy Al - February 28, 2022

    Bought this instore, but when opened and checked it with WD Utilities, it came up as defective, so took it back. Did not want to risk a replacement, but instead of taking it back and giving me a refund, Bestbuy refused. Finally agreed to give me a credit, which I really could not use. Looks like Bestbuy does not stand behind defective products.

    No, I would not recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    SSD For the win

    Verified BuyerReviewed by - December 4, 2021

    [This review was collected as part of a promotion.] Over the past year I have purchased multiple storage drives for my content creation needs. The most recent were 2 of these SSD 2TB Drives. I think they're great. The best part about the SSD is that you don't have a constant moving hard disk like the HDD making these much faster for data transfer and less noisy with the humm and vibration of a HDD. They also come with the software already programmed into the SSD so no need to go an find a specific program and download. The downside to this is that the programs are now obsolete and have been replaced with a new software which you will have to go and find and download. Otherwise these drives are awesome just wish they weren't so expensive.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 4 out of 5 stars

    SSD drive

    Verified BuyerReviewed by - October 14, 2022

    [This review was collected as part of a promotion.] Small, fast, rugged SSD drive for traveling stuff. Only issue is that the provided cable is very short - like 4 inches total. It does include a USB-C to USB-A adapter, dual ended.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    A Best Buy!

    Verified BuyerReviewed by - April 25, 2025

    [This review was collected as part of a promotion.] Used to back up my aunt's old computer. Easy peezy plug and play and good to go. It's small and unobtrusive; it's a great buy, or should I say..a best buy!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Photographer’s best friend

    Verified BuyerReviewed by - January 23, 2025

    [This review was collected as part of a promotion.] This is a mighty machine! Wife takes a ton of pictures as a photographer as well as of our kiddos and needed more secure storage for them all.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Small and Powerful

    Verified BuyerReviewed by - August 4, 2022

    [This review was collected as part of a promotion.] Small yet very fast and powerful. I've been using Samsung for years but I'm now a fan of this WD SSD

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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  • Customer rating: 5 out of 5 stars

    Passport For Everything

    Verified BuyerReviewed by - January 13, 2023

    [This review was collected as part of a promotion.] Great Value for the size of the external hard drive. Works for computers and consoles.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
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