Customer Reviews

Didnt realize a year! Took 3 visits to get this refrigerator. 2nd one was defective. This was seems used. Contacted delivery and home warranty to no avail. Ice maker has never produced much ice at time just doesn't produce any. Refrigerator door seems off..rattles upon closing. Bottom of refrigerator unattractive as the white parts are shown..black refrigerator..see picture. Also top door brackets expose. Cover available? Never happy with this unit, just got tired and ....

[This review was collected as part of a promotion.] I bought new Whirlpool appliances to finish up my 3 year remodel on my house. I choose matching Whirlpool appliances for pricing, reliably and looks. The only issue I have is when I unpacked them one of the rear wheels on the refrigerator was off due to a missing or broken piece that hold the wheel pin in place. I probably should follow up on this issue.

[This review was collected as part of a promotion.] It is a good and bright inside refrigerator it only is missing the little water dispenser drip tray that goes under the water spout on the door!

[This review was collected as part of a promotion.] Seems to work great at present. Clean looking and modern design. Ice maker is extremely noisy. Refrigerator door protrudes out at the top compared to the freezer door due to the refrigerator door gasket compressed more at the bottom. Refrigerator drawers extremely hard to move in and out with minimal amount of product in them. Glass panel supports for the refrigerator drawers are loose and misaligned. Water dispenser will drip but will not drip into the catchment pan but down the front of the freezer door. Large glasses will not fit into the ice/water dispenser.

[This review was collected as part of a promotion.] Soo happy with my new appliance. Great choise!! Nice and easy to handdle.

[This review was collected as part of a promotion.] Very happy with product love the color and size perfectly for my kitchen

Just have this refrigerator installed today by Abt Electronics. The installation service was awesome. The refrigerator is beautiful except the inside refrigerator door the inside seal is bulging out and not flush like the freezer door, see photos. I have requested a replacement door as this is a brand new refrigerator. Also, I did not know the butter bin door only open so far that you can barley get your hand inside and risk in scrapping the back of the hand onto the edge of the door. I had to take 2 sticks of butter out from the 1lb butter box and squeeze the butter box in the limited space and than wigging the sticks of butter back in the 1lb butter box, scrapping the back of my hand on the edge of the butter bin door. My sister have the same exact refrigerator but hers is a 21 cu. ft. model WRS321SDHW and her butter bin door opened all the open, fully opened and she do not have no bulging seal on the inside of the refrigerator door. Also she have a better ice maker and her Whirlpool is a 21 cu ft and the Whirlpool that I have just got delivered is 25 cu. ft. and I get the low end ice maker. The ice maker that comes with this 25 cu. ft. refrigerator is the plastic molded tray like you buy from the Dollar Store. I hope this is not the low end ice maker molded tray. It must have been a man who had designed the butter bin door to open so little that you can barely get a hand inside without scrapping the back of the hand on the edge of the butter bin door. I don't have little kids who tiny little hands can fit in the limited amount of space within the butter bin door. I was like to know who was the idiot who had design this butter bin door and not have it the same function to fully open like the 21 cu ft WRS321SDHW. Might as well take the whole butter bin door off. The butter bin door needs to be redesign and function to be fully opened not 1/4 open. The butter bin door should be design for an adult not for little kids with little hands because an adult does not have little hands.

Review for Whirlpool WRS325SDHZ01: When we went looking for a new fridge, we fell in love with the Whirlpool WRS325SDHZ01 that we saw on the showroom floor at several big-box and smaller appliance retailers. It had all the features we wanted, including a stainless steel exterior, ice and water through the door, and most important to me, the ability to change out the supplied screw-in LED bulbs with our regular 40-watt incandescent appliance light bulbs. Even better, while there was only one light source in the freezer (some other Whirlpool freezers have two light sources), there were three sources of light (or three bulbs) in the fridge section, making it nice and bright. We were super-excited to take delivery of our new fridge, right until I opened the fridge door and saw that Whirlpool had “updated” this model from what we saw on the sales floor. One of the updates was to go from the replaceable screw-in bulbs to newer “permanent” LED light pods in the same locations. My heart totally sank. We specifically choose this model so that we could change the LED bulbs back to regular incandescent bulbs so that our food would look normal, not blue. The LEDs give off a very bluish color light, and since we’re not Smurfs, blue food is just not appealing. I looked into replacing all four LED light pods with regular bulb sockets, and doing so would not have been difficult (just annoying). The second “update” that didn’t sit well with me was a change to the icemaker. The floor model we saw had the same icemaker that has been in pretty much every refrigerator for my entire lifetime (I’m 45). It is an aluminum tray that the water comes into, the water freezes into cubes, then a heating element warms the tray slightly, and plastic fingers rotate around to push out the crescent-shaped ice cubes. The current-production model, however, uses a rotisserie-style icemaker. What’s different is that the water comes into a plastic tray, freezes, and then the entire tray is flipped upside down for the pyramid-shaped ice cubes to simply fall out by gravity. We tried it, and this made noticeably smaller ice cubes than we were accustomed to getting. Given the changes to both the interior lighting and the icemaker, we negotiated with our retailer to return the current-production model (WRS325SDHZ05) for the earlier-production model we saw on the sales floor (WRS325SDHZ01). We decided it wasn’t worth the trouble and expense to change all the light sockets on the -05 model and still be disappointed with the “new” icemaker. Now that we have our WRS325SDHZ01 with the screw-in LED bulbs swapped out for our 40-watt incandescent bulbs and the traditional icemaker, we couldn’t be happier. Our food looks normal, and the icemaker is cranking out a lot of ice—it has no problem keeping up with our needs. I have posted a picture of the before-and-after of the light bulb change to really show how unattractive the blue LED lighting looks—so cold and ethereal. Other reviewers have noted this model as being loud; loud is relative, but when this fridge is running (out in the open) you certainly know it, but it is not bothersome. Perhaps it would be quieter recessed within a cabinet. So to review: if you end up with a current-production model (model number ending in -05), be prepared for the blue-light LED pods for lighting (or look up the parts for the -01 model to find and order the previous screw-in light bulb sockets; they are interchangeable if you are handy, but be sure to unplug the fridge first!). And be prepared for smaller ice cubes from the icemaker. But otherwise a great and great-looking fridge! Personal note: As of this writing (mid July 2021) I think Whirlpool is still installing the screw-in light sockets with removable LED bulbs in a few of its other side-by-side models—if you also want the option for incandescent lights in your fridge, do your homework to find out which models these are. And Whirlpool: if you are so determined to put LED lights in the fridges (why? WHY?), then please build in the ability for the owner to select the color tone to a color temperature (say, 2700 degrees Kelvin) that is more like regular bulbs. The ability to select color temperature is a feature widely available in LED bulbs and LED retrofits for home lighting, so it should not be difficult to achieve here. And why did you move away from the tried-and-true traditional icemaker?

[This review was collected as part of a promotion.] Our fridge had clear grease goop that was very difficult to remove on the veggie drawer in the fridge, ended up etching the drawer. And, the Humidity gauge had a big glop of clear grease/lubricant on it. Other than that, fridge works well.

[This review was collected as part of a promotion.] The refrigerator arrived with a side dent and the interior has yellow foam coming out. The ice maker drips water requiring constant drying.