Customer Reviews

[This review was collected as part of a promotion.] The Breville Smart Kettle Luxe has become a daily essential in our home! We use it every day, and it pairs beautifully with our Jura espresso machine (another fantastic purchase from Best Buy last Christmas). What we love:     •    Precision Heating: The multiple temperature settings are perfect for different beverages—tea, coffee, or even hot cocoa.     •    Design: Its sleek and modern look complements our kitchen aesthetic, especially next to the Jura machine.     •    Ease of Use: The ergonomic handle and smooth pour make it effortless to operate.     •    Speed: It heats water quickly and quietly, saving time during busy mornings. It’s clear that Breville prioritizes quality and functionality in their products. If you’re looking for a stylish and reliable kettle, the Smart Kettle Luxe is worth every penny.

I've had this kettle for a while and it works fine BUT it's rusting around the bottom rim, inside the top rim, and around the spout. I wonder about the health risks of the rust as the material under the glossy white paint is obviously not stainless steel. I own several other Breville products and love their reliability and durability. Unfortunately, this kettle seems not to be made to the same high standard as in the past.

Bought the Smart Kettle Luxe in November of 2023. 21 months later, the kettle boils fine, but the lid no longer closes. We have to put a heavy cup on the kettle to keep the lid closed as it comes to a boil. It is a minor thing, but it definitely affects convenience and useability. That is to be expected for a cheap kettle, but not for this price.

I've only had this for a couple of years, never dropped it, never closed the lid too roughly, always treated it well and now the clear glass lid is cracking by itself all around the edge and a large crack is starting to form down towards the center. Whatever material they used here is obviously not durable enough to handle heat. This is unacceptable. Screams of cheap cost cutting at the expense of the customer at the end of the day. (whatever black marks you see around the metal rim are reflections of my pendant lights, not scuff marks, I've kept it in immaculate shape)

[This review was collected as part of a promotion.] I love this thing! Ok, so confession time - we use a kettle to boil water mainly for cup of noodles. The only tea we drink in this house is sweet iced tea. That being said, it makes some amazing iced tea! We bring it to a boil, let it cut off, add the tea bags and steep for 6-7 minutes, then add to the sugar and water concoction we made while waiting for the water to boil. Its easy to clean out so that there's zero tea taste to the next pot of water we boil. Thats a huge benefit to it being a metal interior. And its just plain classy looking. We have the black Cafe appliances and while this doesn't match exactly, its close enough that it blends in nicely.

This kettle is awesome. After about 6 months of being on the fence about it I decided to give it a try. There were some negative reviews on the website that made me skeptical. I’ve had this kettle for about 3 weeks and I love it. Boils super fast, the different temperature settings are awesome. I own several breville products and have not been disappointed so far. I purchased the simple stainless steel option and it’s so sleek and lovely. It was worth the money IMO. Not a paid review by the way.

[This review was collected as part of a promotion.] Old teapot stopped working and I like Breville. Water is quick to heat up but if only for a small amount of water, pot is large. I love the look, we are trying different temps for tea options and overall happy.

Got this Kettle as a house warming gift from my best friend, the build quality of this kettle surprised me. There is lots of functions that you can select to have different boiled water for different purpose. But only used 9 months, the electric base was not working, I called the customer service, the customer service representative was very patient and helpful and offered to exchange my issue kettle to a new one without any fees. After I got the new one, this kettle has no more issue so far. I have lots of small kitchen appliances from Breville, it always my No.1 brand to go for my kichen.

DO NOT BUY THIS FOR THE LOOK. Unless you are. Going to use the setting. I use one setting once a day for tea and it’s all rusted inside. How can stainless steel rust? Should have bought a cheap kettle for a 5th of the price and had no issues with it. If you happen to tap it on your tea pot or somewhere it will chip off the paint as well.

This is our 2nd Breville electric kettle in 5 years. Identical model both the on/off button stopped functioning properly. First time it gave up- thought it was a one off but the next one did the same thing. Too expensive to last such a short time. NOT built to last. I’ll pay less and replace with the same frequency.