Customer Reviews
KitchenAid 30" 5-Element Electric Cooktop (KCES550HBL) - Black
Ratings
4.4
Average rating based on 291 reviews
Rating Breakdown
192 reviewers rated this product 5 stars.
54 reviewers rated this product 4 stars.
20 reviewers rated this product 3 stars.
10 reviewers rated this product 2 stars.
15 reviewers rated this product 1 stars.
Reviewer Recommendation
85%
Of the 259 reviewers who responded, 221 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary is generated by AI using customer reviews from multiple languages and translated into English.
Customer rating: 5 out of 5 stars
Great stove top! And it’s easy to use.
- February 14, 2021[This review was collected as part of a promotion.] I am happy I choose Kitchen Aid! I will definitely recommend kitchen aid to anybody. It’s a great piece to invest in your kitchen.
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 3 out of 5 stars
Stay away from this cooktop! Scratches easily.
- June 26, 2024This cooktop is only good if you’re heating up water!! If your pot has anything at bottom will scratch cooktop.!! Is poor quality. I purchased this cooktop and after first used it scratched. Then after 4 months of having it looks as if had it for years. My GE cooktop after many years never looked this bad. Is aesthetically pleasing, sleek but with no functionality. Is not worth the price.
Review originally posted on kitchenaid.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
New and first time flat cooktop.
- June 14, 2025[This review was collected as part of a promotion.] We bought this back in February and so far we absolutely love it. So easy to use and clean up is simple.
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Looks great in my newly remodeled kitchen!
- July 15, 2022[This review was collected as part of a promotion.] Just had this cooktop installed an few months ago after we remodeled our kitchen. It looks beautiful and heats up quickly. We love it! My only complaint would be that we spent a lot of money for our new KitchenAid appliances and the cooktop didn’t come with a cleaning kit…you have to purchase it separately.
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
So easy to use and the features are great!
- September 23, 2024[This review was collected as part of a promotion.] This cook top is excellent! I love no open flame burners..Heats up very quickly and cooks all my food perfect and fast! No burners to clean...Beautiful to look at and really adds more class to our counter tops and kitchen!
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Good features for a 30" cooktop that is stylish
- November 7, 2023[This review was collected as part of a promotion.] The cooktop looks nice overall. I had to enlarge the original 30" standard opening in the granite to make this cooktop fit. I had to cut 3/4" on the front edge and 7/8" on either side. The depth was also a little deeper, so I had to modify the cabinet drawer under the cooktop to drop it 3/8" to make it still usable. I did not use the rubber strips on the underside edge during final installation because it would have been impossible to determine the exact position of the strips so they wouldn’t mash out beyond the edge of the stainless steel cooktop edge once it was seated. I did not want them to be recessed either as food crumbs would get trapped under there. Instead, I just used a thin bead of clear caulk underneath to seal the edge. My granite is very level, so I have no gaps. It looks very precise and nicely fitted. The cooktop seems to work well and throws off a lot of heat. That was my first observation when my wife was cooking her first meal. I said, "Whoa! That thing throws off a lot of heat." I really like the five burners, which is why we wanted a new cooktop. I have a couple of issues. One is with the circular markings on the glass top. They are quite difficult to see to keep the pan centered. It's like the etching in the glass is too dark and thin. I also don't like not having markings or increments around the control knobs. They are just 'L' to 'H' and a sweeping arc. No tick marks that I can get familiar with for certain temperatures. I will need to learn this unit based on relative position instead. Overall, it’s nice and seems to perform well.
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Beautiful new cooktop
- August 13, 2024[This review was collected as part of a promotion.] We had our kitchen remodeled and switched from gas to electric. We love the way everything looks but are still getting used to cooking on electric Only had the cooktop for a month. It has a lot of features with have not tried yet. So far everything is working well. It’s probably going to take us months to really test out the cooktops features Keeping it clean and pretty was an early problem (it’s a big glass top) but we have got that figured out now
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Great design
- January 31, 2024[This review was collected as part of a promotion.] My original cooktop from 15 years ago had an element that quit working and couldn't be repaired. Features and styles changed over the years and I was disappointed in my search for a new one. I came across a KitchenAid and was thrilled with the style and improved features from my previous cooktop. It has 5 burners and the front two are dual element which makes using small pans or large pots convenient. I really like this cooktop.
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Beautiful Cooktop
- September 30, 2025I bought this about a year ago maybe sooner. I am not sure. Finally got done with the kitchen remodel/install. All I can say is WOW!!! It looks so amazing in my kitchen installed right into the quartz counter top!!! I’m going to try and submit pictures. But I am not too tech savvy. You will just have to take my word. Thanks KitchenAid for making an amazing cooktop!!
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
Heats up quickly
- November 29, 2024[This review was collected as part of a promotion.] I’ve used the cooktop for about 2 months and it works great. I used the dual burners for my griddle and it seems to balance out nicely. I bought this model because I like knobs and not touch screen and they have good start /stop points. Only complaint would be the farthest knob is hard to tell the exact setting.
Review originally posted on kitchenaid.com
Yes, I would recommend this to a friend.