Customer Reviews

We bought this 36" stove about 8 months ago and it works great. However the wok ring of the grates broke after a hissing sound and now i am being told that it is not covered under 1 Year warranty. Cheap quality for a premium range.

4 years old, terrible design, one burner ring has broken and the second one will break soon. Contacted support and no assistance was offered

[This review was collected as part of a promotion.] We chose all Kitchen Aid appliances for our new home and love each and every one. I’ve had so many other brands over the years that I wasn’t happy with. Now I can be assured that everything works perfectly. I love the individual burner grates that have the padded bottom corners, and the two simmer burners. Love everything!

This Kitchenaid Rangetop looks great and works even better. The only downfall, is that the stainless steel strip on the front edge scratches at any accidental touch of cookware or metal. If you are super particular about how things look, this will bug you over time. Otherwise, I totally recommend.

This is a lovely cooktop with some big drawbacks. As many have reported the knobs are a bit scary. I'm 5'1 and as I lean over to clean behind the cooktop I have accidentally turned on a burner. I finally just removed the knobs when I clean the stove, however I do think KitchenAid should supply something, ANYTHING! that would solve the problem particularly for homes with young children. My other issue is not safety related but annoys me even more. It is impossible to clean the black enamel under the burners. Any grease just continues to spread. Even after repeated intensive cleaning and polishing there are streaks left behind. Even worse, we are an Italian family. Starchy pasta water sputters and spits as boils and has left permanent marks and pits on the enamel that look like rust and baked on starch. Try as I might, I can't clean them off. My last annoyance is the beautiful stainless edge trim that trap grease and crumbs where its edge meets the enamel. Despite the annoyances and irritations, I would still recommend this cooktop. I am heeding the advice about moving the wok burners to the back and I sincerely hope others start removing the knobs when cleaning and especially when young children are present until KitchenAid makes a limiter or a spring for the existing knobs to prohibit it from turning on by accidentally brushing against it.

[This review was collected as part of a promotion.] Just beautiful. Was updating rent house and wanted to go for quality product. Have been using Kitchenaid and never disappointed. On this in particular, lead times are long these days but Best Buy staff in Grapevine was kind enough to get me one. Thanks a lot to the professionals at Pacific Kitchen, there.

I actually really love this range top with the exception of the rings for the 20k BTU burners. It seems like a great idea to allow them to be removed for using a wok, etc. but after a little more than a year of owning this unit, the rings cracked and split from one of the quadrants of both rings. Now, I have owned this unit for almost 4 years and one of the quadrants of one of the rings have completely broken off. Based on reading other reviews, it seems like it is a design flaw that others are experiencing as well. If that design could be rectified, this would get 5 stars from me.

[This review was collected as part of a promotion.] We just completed a whole kitchen remodel with KitchenAid appliances. I just love our new Gas Rangetop! I've had a gas cooktop before and I love cooking on a gas stove! This 6 - burner cooktop is wonderful. Lots of versatility. High fast heat or slow simmer - it can handle it all!

I got my 36” with a grill in the center. I had that option. I lost 2 burners, but that was ok! WE LOVE IT! And use it, even the grill. Was an excellent purchase and would do it again if I had to. Cleaning the grill was a challenge the first time, but now is much easier. One issue is that once in a while, if I am using the front burner ( the high heat one) and place it on very low heat, because I finished and want to keep it warm I get a snapping sound from the rear burner, like the igniter wants to light the back burner, and it gets annoying! Can you help?

[This review was collected as part of a promotion.] Great product. The quality is excellent, very pleased with the purchase.