Customer Reviews
LG 30" 20.2 Cu. Ft. Top Freezer Refrigerator with LED Lighting (LTCS20020S) - Stainless Steel
Ratings
4.5
Average rating based on 3363 reviews
Rating Breakdown
2382 reviewers rated this product 5 stars.
567 reviewers rated this product 4 stars.
146 reviewers rated this product 3 stars.
71 reviewers rated this product 2 stars.
197 reviewers rated this product 1 stars.
Reviewer Recommendation
91%
Of the 2730 reviewers who responded, 2487 would recommend this product.
Key Considerations
Averages based on how reviewers feel this product performs.
What customers are saying
This summary was generated by AI based on customer reviews.
Customer rating: 5 out of 5 stars
Wonderful refrigerator.
- June 9, 2021[This review was collected as part of a promotion.] This refrigerator is sleek, quite, nice and everything you can imagine! The price is right and you can never go wrong with a stainless steel refrigerator. Honestly this is the best refrigerator I’ve ever purchased. The top freezer works amazing! I am highly satisfied with the quality and space it has. I even decorated it it ;) That’s how in love I am with it!
Review originally posted on lg.com
Yes, I would recommend this to a friend.Customer rating: 3 out of 5 stars
It's ok, but I don't particularly care for it
- July 9, 2023[This review was collected as part of a promotion.] This refrigerator works well enough. I'm unsure if the temp adjust works. When i press it, it doesn't do anything. I have to hold for a few seconds then I can change the temp. However, it always reads "coldest" no matter where i set it. The feeezer controls are in a very inconvenient location at the very back of the freezer. I'm fairly tall and did not see them initially. I had been looking in the places ive seen freezer controls on other refrigerators and couldn't find them. I just happened to bend down and look under the rack and spotted them. Sometimes the fridge makes a weird knocking noise. I'm not sure what that is but its unpleasant. I didnt realize the front of the fridge is not a metal that you can use magnets on. Only the sides are a magnet friendly metal. The freezer holds a good amount, but the fridge space seems small. My old refrigerator was smaller but it seemed to have more room in the refrigerator. Overall, the fridge does what its supposed to do. I would not purchase this again if i need a new one.
Review originally posted on bestbuy.com
No, I would not recommend this to a friend.Customer rating: 5 out of 5 stars
Nice looking and quiet
- August 2, 2022[This review was collected as part of a promotion.] Love it! A great size for a smaller fridge, which of course I need. The only downside is that there is no drawer for deli. Easy fix though. Amazon sells them. It’s quiet and very nice. Well, according to a guest, he said “this is so sleek.”
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
LG refrigerator
- January 21, 2022[This review was collected as part of a promotion.] Beautiful refrigerator , very quiet and cooling is wonderful. Wife loves it and very happy. Delivery guys excellent.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 4 out of 5 stars
Good basic frig, with high efficiency
- January 19, 2024Installed 12/6/23 Good basic frig, last frig was bottom freezer but didn't like that all newer bottom freezers are drawers. Needed to upgrade my organization to be able to find things while bending over and have done that with clear plastic boxes; fortunately can get frequently used stuff in the door. Not many options for my available space. Like that this is very quiet and seems to hardly ever run. Black exterior fingerprints easily. Have learned to close softly to prevent freezer from "popping" (could not adjust the "pop" out with suggestions to leveling).
Review originally posted on lg.com
Customer rating: 3 out of 5 stars
Can't level without shims under back corner roller
- March 14, 2021[This review was collected as part of a promotion.] Have been wasting a lot of time trying to figure out how this is supposed to level using only 2 front adjustments. The rear left corner roller cant be lowered so the whole unit rocks from front right corner to rear left corner. Used wood shim same color as laminate flooring under rear left corner to get somewhat level. Very frustrated with this
Review originally posted on lg.com
Customer rating: 5 out of 5 stars
Ergonomic Sleek Refrigerator
- September 2, 2025[This review was collected as part of a promotion.] I purchased this two years ago as a replacement for my rental. It's perfect for a 700 SF house. It's not bulky yet it provides a good amount of space. Even the top outdoor space was useful for decor or for extra storage. It's definitely a modern looking functional refrigerator. It may not have those fancy doors but this gets the job done. While it felt like I paid a little more, I think it's worth it; especially with how it looks. What I did not like was purchasing the ice maker separately. It was not a headache but all refrigerators today should have them-just my personal opinion.
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 5 out of 5 stars
I LOVE EXCELLENT INVESTMENT⁵
- May 27, 2023[This review was collected as part of a promotion.] excellent refrigerator, I love it, before my fruits and vegetables were spoiled before the week, now they take me a long time with my new refrigerator, I would definitely recommend it to everyone I can. I love excellent investment
Review originally posted on bestbuy.com
Yes, I would recommend this to a friend.Customer rating: 1 out of 5 stars
Refrigerator makes sounds like a jackhammer
- August 18, 2023[This review was collected as part of a promotion.] This refrigerator was a given to me a gift, which is sad because it was intended to replace a 25-year old refrigerator that was still working. Right now, after only 18 months, the back of the freezer compartment is making jackhammer noises and the refrigerator compartment is not cooling below about 58 degrees, causing mold to grow and forcing me to throw everything out. I checked to see if there was any ice build-up blocking the vents and everything is clear. I can't believe that LG products are only made to last for 18 months when I can pick up 25-year old refrigerators that are still running. This sours me on their entire line of products.
Review originally posted on lg.com
Customer rating: 5 out of 5 stars
The LED lighting is Superb
- December 30, 2020[This review was collected as part of a promotion.] I love the huge amount of space on door shelves allowing storage of Gallon size containers and how I am able to fit most of the things I use.
Review originally posted on lg.com
Yes, I would recommend this to a friend.