Skip to main contentSkip to footer

Customer Reviews

Philips SoniCare ExpertClean Electric Toothbrush (HX9610/17) - Black

Ratings

4.7

Average rating based on 619 reviews

Rating Breakdown

487 reviewers rated this product 5 stars.

84 reviewers rated this product 4 stars.

22 reviewers rated this product 3 stars.

13 reviewers rated this product 2 stars.

13 reviewers rated this product 1 stars.

Write Your Review

Reviewer Recommendation

94%

Of the 602 reviewers who responded, 564 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

What customers are saying

The electric toothbrush offers multiple cleaning modes and intensity settings, allowing users to customize their brushing experience. Customers note the gentle yet effective cleaning, especially for those with sensitive gums. The pressure sensor is praised for preventing over-brushing and protecting the gums. The toothbrush is described as having a sleek and high-quality design, as well as long-lasting battery life. The accompanying app is seen as a helpful tool for monitoring brushing habits, though some find it unnecessary. Overall, the product is widely regarded as a top-of-the-line electric toothbrush that delivers exceptional cleaning results.

This summary is generated by AI using customer reviews from multiple languages and translated into English.

Sort

  • Customer rating: 5 out of 5 stars

    Very high quality unit PACKED with great features!

    Reviewed by - September 3, 2019

    I received a free Philips Sonicare 7300 ExpertClean Power Toothbrush in exchange for my honest opinion of the product. Let me start out with this; this is a very high quality unit and it's PACKED with great features! To start out, of course it's Waterproof so you don't have to worry! Believe it or not it is also very effective yet at the same time it is also very light and soft and gentle feeling! It feels incredibly light, soft and gentle yet you can tell it's working very well! Speaking of that; it also comes with a built in Pressure Sensor that lets you know if you're brushing too light, too hard or just right! The Brushpacer will also keep you on track and help you optimize your brushing time correctly and most effectively! It vibrates differently and pauses every 20 seconds to make sure you're brushing for the right amount of time. 20 seconds per section X 6 sections = the recommended 2 minute brushing time! Speaking of brushing; it has 3 Brushing Modes that are COMPLETELY DIFFERENT! To me; this is very important because a lot of times electric toothbrush manufacturers will say they have "different brushing modes" but they are all practically the same (ie; they will change 1 thing for 1 second in each mode) However, I'm glad to report that these 3 brushing modes are ALL COMPLETELY DIFFERENT. They have completely different functions and different running times as well. In addition it has 3 different Intensity Settings. The intensity settings are really completely a matter of preference. It really would depend on which intensity setting each user would prefer. However, I assure you this is the most gentle electric toothbrush that I have ever used! Having said that; I use the highest intensity setting and it works flawlessly! In addition it comes with Bluetooth to help you completely customize and optimize your ideal brushing experience and results as well! One of the most important things about the electric toothbrush is the battery life. My old electric toothbrush had a battery life of about a week (AT BEST) However, THIS electric toothbrush lasts MORE THAN 2 WEEKS ON A SINGLE CHARGE! Totally awesome as I hate to constantly have to charge things all the time. Charge this bad boy twice a month and you're all set! You can't beat that! Oh wait; yes you can! It also comes with a 2 year Warranty and extras in the box too! The Box Includes: 1 Sonicare Toothbrush Handle 1 C3 Premium Plaque Control Brush Head 1 G3 Premium Gum Care Brush Head 1 Travel Case 1 Charger 2 Hygienic Caps

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    I love this product

    Verified BuyerReviewed by - February 28, 2025

    [This review was collected as part of a promotion.] I love this product. I enjoy how it works withbthe app to track if I am using too little or too much pressure and givesme pointers. It also lets me know if I am brushing long enough. The head vibrates whennits time to brush the next section of teeth. The app tells me how much life is left in the brush heads.

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    Only regret I didn't buy one of these sooner!

    Verified BuyerReviewed by - September 5, 2023

    [This review was collected as part of a promotion.] This is one of the best birthday presents to/from myself I've ever given/received! Timing was perfect - it was my birthday. I thought the sale price was a mistake, but apparently it was good Karma coming back at me. Although the sale price was definitely the deciding factor, I am totally sold on electric toothbrushes - particularly this Philips Sonicare ExpertClean 7300! While the phone app is friendly and super helpful for timing and maintenance, it's simply a nice bonus. Another great feature is the pressure warning. When you are pressing too hard, the toothbrush stops and warns you with an audible alarm. (My Hygienist always tells me that I tend to brush far too hard with a traditional toothbrush and tear up my gums.) The proof of its genuine value was in my first Dental Hygienist appointment after retiring my manual/traditional toothbrush. With a 10+ year professional relationship of routine appointments every 4 - 6 months, she asked what I was doing differently. I told her I finally broke down and bought a decent electric toothbrush. She said my teeth have never looked better when coming in for an appointment ... almost nothing for stains and plaque! If you've ever thought about splurging on an electric toothbrush, but have been waiting for whatever reason, you will not regret this purchase! Do you have a birthday coming soon? A Holiday? Do you deserve a little reward for being so good to yourself? Do it! Do it for yourself, or someone you love - or both!

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    It's given my teeth a white glow.

    Reviewed by - September 4, 2019

    I love how gentle it is on my gums and teeth.The timer lets me know that I have used the adequate amount of time to brush my teeth.I love using the three different brushing mode's my teeth are whiter and mu gums look better.I received this for free as part of a product test and man am I happy.The battery life is exceptional and it comes with 2 different brush heads.I've been using it for a few weeks and will stay using it for the future.

    Review originally posted on philips.com


  • Customer rating: 1 out of 5 stars

    SO DISAPPOINTED!!!

    Reviewed by - June 23, 2022

    Obviously I am a Sonic customer, and have been for a long time. I bought three of the new, sleek black toothbrushes ( on the left) with carrying cases for my husband and sons for Christmas. The black toothbrush will not even turn on now AND the metal rod that holds the brush is loose. I am so disappointed! I cannot find my receipt and I don't want to go through the hassle of packing everything up and trying to fight the clerk on returning a used item. I have never had any issues with Sonic before and never minded paying the high prices, but the ExpertClean is sending me to Colgate or Oral B!

    Review originally posted on philips.com

    No, I would not recommend this to a friend.

  • Customer rating: 5 out of 5 stars

    The Philips ExpertClean 7300 is AMAZING!

    Reviewed by - September 4, 2019

    I received the Philips ExpertClean 7300 free as part of a group study. I was really skeptical at first because I've used many electric toothbrushes and have never achieved the results they advertised. The batteries never lasted, they would fall apart, and they were always bulky. The Philips ExpertClean 7300 is lightweight, not bulky, and one charge lasts for days. I love the fact they also included a travel case so you can take it with you anywhere. The brush has multiple power settings and will even clean your gums. The Philips ExpertClean 7300 has renewed my faith in electric toothbrushes.

    Review originally posted on philips.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Sonicare Toothbrush

    Verified BuyerReviewed by - March 9, 2026

    [This review was collected as part of a promotion.] So I decided to get another Sonicare (other one stopped working) and I guess you can say I downgraded. This one is ok, (loved the other one better). Only thing I don't like is the brush itself how it feels. The other one I used to have was wayyyy better. Too bad they didn't have the other one (Can't recall which one I had).

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 3 out of 5 stars

    You should check what you package!

    Verified BuyerReviewed by - October 1, 2020

    [This review was collected as part of a promotion.] I ordered this item as a gift, so I’m really disappointed the original packaging was damaged and had a hole in it, which makes it look pretty ugly. The other “outside” box was totally fine, so it means you guys packaged it like that!! With broken original box! Cant believe it says “Inspected by Best Buy” on it, it’s like a joke. I hope the toothbrush is fine and working, I am not going to check, because it’s a gift and I don’t wanna rip the box, but it’s just really annoying you send out your products like that! Photo made after I was trying to fix it somehow so it looks better.

    Review originally posted on bestbuy.com

    No, I would not recommend this to a friend.
    Quality:
    Value:
    Ease of Use:

  • Customer rating: 5 out of 5 stars

    First timer and Satisfied

    Reviewed by - October 7, 2019

    [This review was collected as part of a promotion.] This is my first electric toothbrush. When I unboxed the toothbrush I was initially surprised at home heavy it was, its solid base unit as akin to a small LED flashlight. Once I powered it up though, the weight only assisted with my cleaning. Overall there are 2 primary reasons why I like this toothbrush. First, the performance seems to be extraordinary. It took me some time to un-train myself from using the "brush" motion, but once I found out the described method in the instructions it was quite easy to follow. The base has a soft vibrating setting which acts as a time frame increment to let you know that you have been brushing for an adequate amount of time. One pulse equals I think 15 second or so. The other reason why i appreciate this toothbrush is because of its visual design. Its clean looking, and not too bulky. Its various provided brush heads also add to the sleek look and feel. All in all, if you are new to the electric toothbrush wold,this is a great unit to start with and is highly recommended by me.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.

  • Customer rating: 4 out of 5 stars

    Your average electric toothbrush

    Verified BuyerReviewed by - January 30, 2023

    [This review was collected as part of a promotion.] Good toothbrush but thought it would be a little bit better. Nice customization and works out of the box.

    Review originally posted on bestbuy.com

    Yes, I would recommend this to a friend.