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Overview

Synology cameras are designed to pair with Surveillance Station, providing unparalleled ease of use thanks to quick and easy setup, batch configuration, and seamless firmware updates. They feature camera-based AI that enhances Surveillance Station deployments with smart capabilities.

Synology Outdoor 1920p 30fps Wired Network Turret IP Camera - (TC500)

Model: TC500
Web Code: 19650518
Sold and shipped by | 4.0 seller rating (2,120 reviews)

Available for deliveryAvailable online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Seller Return Policy

Read return policy

Warranty

Check with the manufacturer for details.

For Quebec residents: See the Availability Guarantee disclosure in the Specifications section below.

What's included:

  • Main Unit X 1Installation guide X 1Screw pack X 1RJ45 cap cover X 1

5 MP sensor with wide-angle lens, recording at 30 FPS, and high-power IR LED for 30 meters of night vision

On-camera AI powers people and vehicle detection, intrusion detection, and Instant Search

Supports failover recording onto microSD, in case of network failure

No Device License Required

NDAA/TAA compliance

Product Condition
Brand New
Camera Connection
Wired
Usage
Outdoor
Connectivity
Wired Ethernet
Interface
RJ-45 Ethernet
Remote Monitoring
Yes
Mobile Remote Monitoring
Yes
LED Indicator
Yes
Colour
White
Material
Metal
Operating Temperature
-30°C - 50°C

Receiver/DVR Features

Storage Type
microSD (up to 128GB)
Local Recording
Yes

Camera Features

Sensor Type
CMOS
Lens Type
Wide Angle
Night Vision
Yes
Motion Detection
Yes

Video Features

Real-Time Video
Yes
Video Resolution
2880 x 1620
Frame Rate
30 fps
Video Colour
Colour

Audio Features

Record Audio
Yes

Dimension

Width
11.2 cm
Height
9.3 cm
Depth
11.2 cm

For Quebec residents – Disclosure under the Consumer Protection Act

In compliance with Bill 29, Best Buy and third-party sellers on Best Buy Marketplace do not guarantee the availability of replacement parts, repair services, or maintenance information for any products. Coverage provided through any Best Buy Protection programs and applicable manufacturer warranties, if any, remain in place. Please contact the manufacturer directly for information about their availability guarantee.

Shipping Charges

Free standard shipping may be available on orders over a minimum amount (before taxes, fees, and promo codes). Shipping charges may vary based on item size and your shipping address. Want a shipping charge estimate? Simply add an item to your cart, then access the cart and enter your postal code in the shipping estimate section.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Saskatchewan (Remote)
  • Manitoba (Remote)
  • New Brunswick (Remote)
  • Nova Scotia (Remote)
  • Prince Edward Island (Remote)
  • Newfoundland and Labrador (Remote)
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Product Category
Smart home products
Return/Exchange Period
30 days
Condition
Opened

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