Best Buy Professional Services
Why Best Buy Professional Services
Expert consultation and program management.
Your account manager will work with you to identify the products and services your organization needs.
Imaging and configuration.
We set up and configure your devices to your specifications, ensuring the best out-of-the-box experience for your users.
Nationwide deployment and tech support.
Enjoy multi-location shipping based on your schedule and get tech support to keep everything running smoothly.
Maximized device lifespan and reduced environmental impact.
Get more value from your devices with our expert refurbishment and recycling services.
What is Best Buy Professional Services?
With Best Buy Professional Services get end-to-end tech solutions with hassle-free nationwide services and IT support. We're here to help keep your business running smoothly.
We help businesses succeed nationwide
Whether you have 100 or 100,000 devices, we have the expertise and the experience to help your business succeed at any level.
460K+ Device lifecycle management services performed annually.
1,300+ Highly skilled Geek Squad Agents.
20+ Years of experience in providing setup and repair services.
2.3M+ Services implemented per year.
What we offer
Device customization and inventory management.
- Imaging, provisioning, and configuration: Device set up and configuration up to your specifications for the best user experience.
- Asset tagging: Printing and applying durable asset tags and capturing key device details.
- Warehouse and inventory management: Secure warehouse staging, shipping and inventory management for smooth deployment.
- Custom kitting: Custom kitting services, providing everything your end-users need, all in one box.
Deployment services.
- Nationwide deployment: Fast shipping and deployments to one or multiple sites, all on your schedule.
- On-site installation services: Setup services for A/V solutions, digital signage, networking and more.
- Project status reporting: Detailed progress reports to track and manage your deployments.
Ongoing support.
- Technical support: Remote and on-site technical support services.
- Advanced exchanges: Device replacements to minimize downtime when your device is being repaired.
- Preventative maintenance services: Regular maintenance to keep your systems running smoothly.
- Repairs and warranty RMA management: Efficient repair services and managing your warranty return merchandise authorizations (RMA).
Reuse.
- Off-boarding: seamless device retrieval for departing employees.
- Secure data wipe: Industry-standard data removal, following NIST 800-88r1 guidelines ensuring complete security
- Testing and assessment: Device testing for functionality, reuse suitability or resale.
- Authorized warranty provider: We offer warranty repair services for many leading brands.
Device refurbishment and recycling.
- Refurbishment: We have extensive expertise in refurbishing devices for reuse or resale.
- Resale or donation: Device resale through various secondary sales channels or donation to charitable organizations.
- Parts harvesting: Salvaging usable parts to reduce e-waste.
- Responsible recycling: Disposing of your devices responsibly using certified methods.