BabyJoy Canada

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Canada's premier organic and natural baby store.

Shipping Cost

Seller offers free standard shipping on all orders above $100.

Please allow 1-2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Other important information

Free shipping does not apply to oversized Crib mattresses, Northwest Territories, Yukon and Nunvavut. Shipping surcharge applies for the remote area and for over-sized items

Returns can be made within 30 days of receiving your order.

BabyJoy Canada Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Baby 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

Seller Exceptions

Due to hygienic and safety reasons, there are no returns or exchanges on compression leggings, compression tanks, corset (all items from Belly Bandit and Bella Band), mattresses, rugs, bottles & any feeding accessories, diapers & training pants, diaper pails & liners, nursing pads, nursing covers, nursing pillows, nursing tanks, nursing bras, any nursing-related items, teethers, pacifiers, undergarments, bath and baby care items (including soaps, shampoos, baby oils, body lotions, hair detangler and hair brushes). Clothing items must not have been worn, altered or washed, and all tags must be attached.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

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