Seller offers free standard shipping on all orders above $50.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- Remote Areas
Returns can be made within 30 days of receiving your order.
|FurnitureR||Restocking Fees / Return Eligibility|
|Furniture & Décor||30 Days||0%||0%||0%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
Seller Exception Info Here
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Chair is great, though wheels feel very cheap and don't roll well. Description was not totally accurate.
from Vancouver, BC on January 21, 2020
They were not honest about what they were selling and I had to create an escalation with bestbuy because I did not receive what I they had advertised.
from Edmonton, AB on January 2, 2020
We did not have a good experience. We ordered a set of 4 chairs. The seller took the payment and then told us they only had 2 chairs. They offered to refund half our payment and send 2 chairs. We agreed. They didn't respond and we had to escalate to the BB Marketplace team who intervened on our behalf. End result...no chairs, full refund.
from Toronto, ON on December 3, 2019