Best Buy Professional Services
Best Buy Professional Services
Device lifecycle management, installation services and more, tailored to your organization.
Best Buy Professional Services simplify device and IT management, so you can focus on what matters most.
Our services
End-to-end tech solutions to keep your organization running smoothly.
Let's talk about what's possible for your organization.
Discover how we simplify device lifecycle management.
- Our account managers provide expert consultation to help you make confident decisions.
- We provide nationwide deployment options that support direct shipping to one or multiple locations, as well as on-site installation.
- Our repair and advanced exchange services keep workflows running smoothly and help devices last longer, reducing environmental impact.
We help organizations succeed nationwide
Whether you have 100 or 100,000 devices, we have the expertise and experience to help your organization succeed at any level.
460K+ Device lifecycle management services performed annually.
1,300+ Highly skilled Geek Squad Agents.
20+ Years of experience in providing setup and repair services.
2.3M+ Services implemented per year.
Get started with Best Buy Professional Services.
What we offer
Device customization and inventory management.
- Imaging, provisioning, and configuration: Device set up and configuration up to your specifications for the best user experience.
- Asset tagging: Printing and applying durable asset tags and capturing key device details.
- Warehouse and inventory management: Secure warehouse staging, shipping and inventory management for smooth deployment.
- Custom kitting: Custom kitting services, providing everything your end-users need, all in one box.
Flexible deployment and nationwide installation.
- Nationwide deployment: Fast shipping and deployments to one or multiple sites, all on your schedule.
- On-site installation services: Setup services for A/V solutions, digital signage, networking and more.
- Project status reporting: Detailed progress reports to track and manage your deployments.
Ongoing support.
- Technical support: Remote and on-site technical support services.
- Advanced exchanges: Device replacements to minimize downtime when your device is being repaired.
- Preventative maintenance services: Regular maintenance to keep your systems running smoothly.
- Repairs and warranty RMA management: Efficient repair services and managing your warranty return merchandise authorizations (RMA).
Device reuse.
- Off-boarding: seamless device retrieval for departing employees.
- Secure data wipe: Industry-standard data removal, following NIST 800-88r1 guidelines ensuring complete security
- Testing and assessment: Device testing for functionality, reuse suitability or resale.
- Authorized warranty provider: We offer warranty repair services for many leading brands.
Device end-of-life solutions.
- Refurbishment: We have extensive expertise in refurbishing devices for reuse or resale.
- Resale or donation: Device resale through various secondary sales channels or donation to charitable organizations.
- Parts harvesting: Salvaging usable parts to reduce e-waste.
- Responsible recycling: Disposing of your devices responsibly using certified methods.
