We’re evolving how to get you what you need.
Visit us in-store for a safe shopping and service experience, or shop online for pickup or delivery.Learn more

Shop With Confidence

Enjoy safe and convenient in-store shopping

We’re closely following Health Canada’s recommended safety measures.

Our Blue Shirt advisors are ready to help get you what you need while maintaining proper physical distancing and store capacity. Cleanliness is top-of-mind, so common surfaces are wiped down and sanitized regularly. Other modified services include hands-free demos, plexiglass at the registers, and more. Some stores also require you to wear a mask—you can find out if your store requires one by checking our store locator tool.


Get your online order within 1 hour with free Quick and Easy Store Pickup.

Quick and Easy Store Pickup is the fastest, most convenient way to get your online order. Simply order an item online using the Pick Up at Store option and wait for an email telling you it’s ready for pickup. Once you arrive at the store, our friendly Blue Shirts will get you in and out in 10 minutes. 

More reasons to shop at Best Buy

Services to make life a little easier

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Get your phone plan activation started from home.

If you're looking for help with a cell phone activation or renewal, we've got you covered. To maximize safety, you can now start the activation process from the comfort of your home. Not only will this help speed up the process, it’ll also reduce the amount of time you spend at a store.

Get your product-related questions answered in real-time.

On a large number of product pages, you can now live chat with a Blue Shirt advisor and get any questions you have about that product answered right away. This is our way of bringing the Knowledgeable Advice our Blue Shirts offer in-store to our online shoppers as well. Just look for the Live Chat with a Blue Shirt button located after the Overview section on the product page.

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Get tech support, installation, and repairs from Geek Squad.

Our Geek Squad Agents are here to help. Your devices can be dropped off and safely repaired at select stores. In-home installation services can be booked at almost any Best Buy store across Canada. Agents are also available for remote tech support, so you can connect with them 24/7 from the comfort of home.

Find what you need

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