We’re here to get you what you need.
Shop online for pickup or delivery, or visit a store for a safe shopping and service experience.Learn more

The Mobile Base

3.75 (24)

The Mobile Base is on a mission to bring fully tested smartphones to Canadians. Save hundreds vs. buying brand new with our suite of refurbished smartphones.

Shipping Cost

Seller offers free ground regular shipping on all orders above $120.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 30 days of receiving your order.

The Mobile Base Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 5% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

Seller Feedback

  • The phone was filthy when we received it. Didn’t look new at all. We were not impressed and are now trying to sell it.

    by

    from Thunder Bay, ON on April 12, 2021


  • Phone as described “mint” fast delivery Very satisfied.

    by

    from Brighton, ON on April 4, 2021


  • Very happy with product Delivery was as scheduled Would again order in the future

    by

    from Gimli, MB on March 23, 2021