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The Mobile Base

Average rating based on 16 reviews

The Mobile Base is on a mission to bring fully tested smartphones to Canadians. Save hundreds vs. buying brand new with our suite of refurbished smartphones.

Shipping Cost

Seller offers free ground regular shipping on all orders above $120.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 30 days of receiving your order.

The Mobile Base Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 5% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

Seller Feedback

  • very well packed and efficient.


    from Ottawa, ON on March 10, 2020

  • Perfect condition refurbished Iphone SE.


    from Stittsville, ON on December 20, 2019

  • Very pleased Bit of a mix up with shipping but think my town Canada Post messed up, would have been nice to have a faster way of delivery but it actually arrived day early. Phone was in great condition (few minor scratches on screen) but so light once I put a screen saver on not noticable at all. So far phone is working great.


    from Blenheim, ON on December 13, 2019