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Our company has been steadily growing our operations and expanding our market presence. With a dedicated team of professionals, we ensure smooth day-to-day operations and strong customer support. Although we currently operate online rather than through physical retail locations, we maintain a reliable workforce that focuses on efficient order processing, timely fulfillment, and responsive communication. We are committed to offering high-quality products and exceptional customer service. Every item we sell is carefully selected to meet industry standards, and our service approach is built around transparency, fast response times, and customer satisfaction. We have also developed strategic partnerships with reputable brands and authorized distributors, enabling us to offer genuine products and maintain strong supply-chain consistency.

Shipping Charges

Free standard shipping on all orders.

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Quebec
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost