We’re evolving how to get you what you need.
Visit us in-store for a safe shopping and service experience, or shop online for pickup or delivery.Learn more

Shop With Confidence

Shop and pick up in-store

Get products and services in-store.

We're providing safe in-store access, where you can browse and get help from Blue Shirt advisors. Our store services include Reserve and Pick Up, returns and exchanges, cell phone activations, and price matching. Geek Squad can also take care of all your tech support needs.

Use our store locator to find out which services are available at your local store, and other store details.

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Get your phone plan activation started from home.

If you're looking for help with a cell phone activation or renewal, we've got you covered. To maximize safety, you can now start the activation process from the comfort of your home. Not only will this help speed up the process, it’ll also reduce the amount of time you spend at a store.

Get a return or exchange processed.

Best Buy products can easily be returned or exchanged at a store. A Blue Shirt advisor will safely accept the item, and will help find you a new one for an exchange. 

We’re also offering contactless debit card and credit card refunds. If you paid with cash, your refund can be in the form of a gift card, or we can process it as a refund to your debit card.

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Get tech support and repairs from Geek Squad.

Our Geek Squad Agents are here to help. Your devices can be dropped off and safely repaired at select stores. Agents are also available for remote tech support, so you can connect with them 24/7 from the comfort of home.

Shop safely and confidently

Get the help you need safely.

We’ve redesigned our in-store experience to make it safe and seamless. Store signage is clear and our Blue Shirt advisors are ready to help get you what you need. To keep everyone safe, proper physical distancing and capacity limits are in place for in-store shopping and services.

Cleanliness is top-of-mind, so common surfaces are wiped down and sanitized regularly. If you’re not feeling well, we encourage you to place an order online for convenient home delivery.

Shop online for delivery

Get what you need without leaving home.

If you prefer the comforts of home, you can easily place an online order on any device. We offer free standard shipping on orders over $35, and we'll email you with updates, a digital receipt, and tracking information.

Get large items delivered.

Our in-home delivery services are once again available for much of Canada. If you would like your item delivered in-home, you’ll have to answer a few simple screening questions when our agent arrives at your residence.

If your answers meet our safety standards, our agent will proceed with your in-home delivery. If your answers do not meet our safety standards, we can still deliver your item to your doorstep.

Find what you need