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Best Buy believes in integration, equal opportunity, and is committed to treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
Make a request for information in an accessible format
The Accessibility for Ontarians with Disabilities Act and the Integrated Accessibility Standards Regulationrequire organizations conducting business in Ontario to develop, implement, maintain and document (i) policies governing how the organization achieves or will achieve accessibility through meeting its requirements under the accessibility standards, and (ii) a multi-year accessibility plan, which outlines the organization‘s strategy to prevent and remove barriers and meet its requirements under the legislation.
This 2014-21 accessibility plan outlines the policies and actions that Best Buy Canada Ltd. will put in place to improve opportunities for people with disabilities and comply with its obligations under the Accessibility for Ontarians with Disabilities Act and its regulations.
Statement of Commitment
Best Buy Canada Ltd. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
This Policy applies to all employees of the Company.
Best Buy Canada Ltd. will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.
Best Buy Canada Ltd. will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessibility laws by January 1, 2015:
Best Buy Canada Ltd. will continue to have regard for what accessibility features can be built into kiosks to meet the needs, preferences, and abilities of the widest range of customers when designing, procuring or acquiring self-service interactive electronic terminals.
Best Buy Canada Ltd. will take the following steps to ensure employees consider the needs of people with disabilities when designing, procuring or acquiring self-service kiosks by January 1, 2014:
Information and Communications
Best Buy Canada Ltd. is taking steps to ensure that by January 1, 2014, all internet websites and content since January 1, 2012 will conform with the WCAG 2.0 Level A standard where our technology permits compliance. These steps include:
Best Buy Canada Ltd. will take steps to ensure that all internet websites and content since January 1, 2012conforms with the WCAG 2.0 Level AA standard by January 1, 2021:
Best Buy Canada Ltd. will ensure that the processes we have for receiving and responding to feedback are accessible to persons with disabilities by providing for accessible formats and communication supports, upon request. Best Buy Canada Ltd. will take the following steps to ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015:
Best Buy Canada Ltd. is committed to making information about our goods, services, and facilities accessible upon request. We will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016:
Best Buy Canada Ltd. is committed to fair and accessible employment practices.
By January 1, 2016, Best Buy Canada Ltd. will take the following steps to notify the public and staff that, when requested, Best Buy Canada Ltd. will accommodate people with disabilities during the recruitment and assessment processes and when people are hired:
By January 1, 2016, Best Buy Canada Ltd. will take the following steps to ensure the accessibility needs of employees with disabilities are taken into account in our performance management, career development and redeployment processes:
By January 1, 2016, Best Buy Canada Ltd. will take the following steps to ensure that all information needed by employees to do their job or which is generally available to employees in the workplace is available in accessible formats and with communication supports upon request:
Best Buy Canada Ltd. will take the following steps to identify, prevent and remove other accessibility barriers:
This Accessibility Policy and Plan will be reviewed and updated annually.
Should you have further questions regarding this policy, please contact Best Buy Canada Ltd.'s Employee Relations department at 604-435-8223. Employees may also contact their Manager, Human Resources Manager or Direct Access.
Created: December 31, 2013
Updated: December 31, 2013
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