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Holiday Shopping at Best Buy

What makes shopping with us at this time of the year so wonderful? From fast, free shipping to flexible returns, we're making sure you get the best deals of the season!

Low Price Guarantee.

If you find a lower price with a retailer or authorized dealer online, in-store, or in print, we’ll gladly match it. For purchases after November 1st 2019, we’ll give you a price adjustment on your purchases until Jan. 9th, 2020 OR between 14-30 days* from purchase date, whichever is longer. 

*See full policy for details and exclusions.

Fast, free shipping.

We offer fast, free shipping on orders over $35* (before taxes, fees, and promo codes).

*Some exceptions apply—see our full free shipping policy for details.

Flexible returns.

For items purchased after November 1st 2019, we’ll gladly give you a refund or exchange on your purchases until Jan. 9th, 2020 OR 14-30 days from purchase date, whichever is longer. And for your convenience, returns or exchanges can be made in-store or by mail*.

Please note:

• The extended holiday return policy does not apply to cellular/wireless devices or purchases from Best Buy Marketplace

• A store credit will be issued for any gift receipt returns

*See product specific return policies for more information.

Reserve and Pick Up.

Get it in as little as 20 minutes with our quick and easy Reserve and Pick Up service*. Simply reserve your product online, then pick it up in-store

*Some exceptions apply—see our full policy for details.

Common shopping questions:

Do you sell Best Buy Gift Cards?

Yes, you can buy gift cards online or in-store. Online, eGift Cards can be delivered instantly via email, or you can choose a pre-loaded physical card. All of our gift cards are redeemable in-store and online, plus they never expire.

Can I cancel my online order?

Because we’re trying to get items to you as fast as possible, there’s a limited window to cancel your order. To see if you can cancel, find your order. On the order details page, look for a Cancel Order button. If the button isn’t there, your order is already being processed by our team and we’re unable to cancel it.

Once you receive the item you’re welcome to return it in-store or by mail. To check that your item can be returned, and for more information on the return process, please see our return policy.


Have a question that’s not answered here? We’re here to help! Contact us or head to your local store for expert advice. 

Ready to start shopping? Head back to the homepage to find the hottest deals on the latest and greatest tech, plus a whole lot more.