Mike’s Computer Shop
Seller Shipping Policy
Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
Seller Return Policy
Returns can be made within 14-30 days of receiving your order.
|Mike’s Computer Shop||Restocking Fees / Return Eligibility|
|Laptops, Desktops, Tablets, iPads, Monitors & Printers, Cameras & Camcorders, Air Conditioners||14 Days||0%||10%||15%|
|Blank Media, Computer Components, Portable Storage, Batteries, Office Supplies, Ink & Toner, Bedding, Bath, Cleaning Supplies, Pet, Camera Lenses, Flash & Film, Musical Instrument consumables (guitar strings etc.), Wind Instruments, Headphones, Major Appliances, Jewelry||30 Days||0%||Not Returnable||Not Returnable|
|Furniture & Decor||30 Days||0%||10%||Not Returnable|
|Cell Phones||15 Days||0%||10%||15%|
|All other product categories||30 Days||0%||10%||15%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
We cannot accept the following returns on select health, safety and personal care items if opened:
Apparel, Bedding & Linens
Baby & Juvenile Products
Beauty, Grooming & Personal Products
Blank Media (Digital Memory, Hard Drives, etc.)
Camera Lens and Flash
Child Safety (Gates, Car Seats, etc.)
Cleaning Supplies & Chemicals
Computer Components & Upgrades (Motherboards, Video Cards, Ram, Power Supplies, CPUs, etc.)
Drones & RC
Fitness Accessories & Equipment
Headphones & earphones (all types)
Major Appliances (Exchange only, can be open, but must be unused)
Musical Instruments Consumables
Office Supplies (Paper, Writing Instruments, etc.)
Office Supply Consumables (Ink, Toner, etc.)
Portable storage media and hardware
Projectors, and replacement projector bulbs (Lamps)
Software & Entertainment Media (video games, CDs, DVDs)
Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.)
Wind Instruments such as Harmonicas
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 2 days
Would never deal with this company again. Yes I ordered the wrong product, but between return shipping and restocking fee and the whole clumsiness of the process, it was an expensive lesson. Turned me completely off the Best Buy marketplace,
from Kitchener, ON on May 22, 2019
I have ordered many items from on-line merchants. This is the worst experience I have had. The product was fine but I could tell from the size of box that the item would not fit my limited space allotment. I asked for a return /refund. I received a page and half of instructions on how to return this item at my expense. There were a dozen dos and don't that made your head spin and it was noted that a 15% restocking charge. I had not even taken the item out of it's box. Have still not got refund.
from Richmond, BC on May 17, 2019
I wish this had turned out to be more positive experience than it was. When I received the player the sound, at the highest volume and using the headset that accompanied the player, was too low to be heard. I had to turn on the close captions to catch the dialogue. Even with a top of the line headset of my own the sound was still too low to be heard. Seller was contacted without a happy resolve. Would not buy from them again.
from Toronto, ON on May 14, 2019