Seller Shipping Policy
Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate..
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller Return Policy
Returns can be made within 30 days of receiving your order.
|ProZip Hoverboards||Restocking Fees / Return Eligibility|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 2 days
Hi everyone I made a purchase with Best Buy online. They gave me a dateline and a tracking to follow up with my product. They understood the costumers risk of buying a product online and so they will check in to inform me about my product. The next message I got ahead of time was (your product will be at your doorstep tomorrow at 11:30) That was it my command was delivered by the post man. OMG, Best Buy just gave me another opportunity to trust online shopping. Thank you Best Buy
from Ontario Ottawa on July 22, 2019
Took like 10 days to receive, said only 1 to 2 days at checkout, love the hummer but charging port is dangling because backing nut isn't screwed in, now i don't want to send back in fear that I won't have one for a month
from Port Moody, BC on July 17, 2019
I bought one of the prozip hammer hoverboards and after 6 weeks the left wheel started to bend on the shaft to the point that the hoverboard hits the ground when u ride it on a smooth surface. Can't get anyone to do anything about it hopping best buy or prozip will fix it or do something about it at this point I spent 400 dollars on garbage
from London, ON on July 8, 2019