Seller offers free standard shipping on all orders.**In the event that product is unavailable, you will be refunded within 48 buisiness hours.
Other important information
Additional fees for shipping to Yukon, NWT and Nunavut
Returns can be made within 30 days of receiving your order.
|AG Cables||Restocking Fees / Return Eligibility|
|Home Phones & Office Communication||30 Days||0%||0%||15%|
|Computer & Home Theatre Accessories||30 Days||0%||0%||15%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 3 days
As per the description the product was supposed to be shipped within 3 business days. But it's been dispatched after a week. As I was not available for pickup Canada Post returned the product. Please refund my money back. Thank you
from Scarborough, ON on July 1, 2019
The diffuse we purchased from AG Cables had an electric short,(popped and sparked) within hours of using it. We have emailed AG Cables directly one week ago, as per the return policy and have not had a reply. I will try to return the diffuse to Best Buy.
from Saskatoon, SK on March 18, 2018
The seller does come through although communication is not their strong suit. In my case the product did not work. The seller did supply a return label to ship the product back which I did over a week ago. So far I have received no notification of receipt nor a credit to my account.
from Ottawa, ON on January 30, 2018