Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Returns can be made within 30 days of receiving your order.
|Pulselabz||Restocking Fees / Return Eligibility|
|Furniture, Decor & Home Office Furniture||30 Days||0%||5%||5%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 3 days
It’s the worst experience ever. I am still struggling with returning the product. It has beed damaged on everywhere. It doesn’t look like even working. I’m the person who try to understand damaged products because shipping is not easy. However, they need to response as soon as possible, and Best Buy must care of them because they are selling on Best Buy website which means they earn something!!
from Winnipeg, MB on January 22, 2020
Was a terrible experience. When that chair was delivered the main back piece was snapped. Many other parts looks used with many scuff marks on them. Contacted seller to return or replace the broken back piece and they never got back to me. Still trying to get an answer from them on what to do. Would not recommend.
from Toronto, ON on January 19, 2020
The seller is excellent. I got my item on time.
from East Gwillimbury, ON on January 13, 2020