Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 1-2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Other important information
Rural or remote geographical locations are subject to extra shipping charges
Returns can be made within 30 days of receiving your order.
|City Chef||Restocking Fees / Return Eligibility|
|Kitchen & Dining||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Very happy with City Chef My baker arrived with a small firing crack in the wall of the ceramic. City chef were quick to respond and sent out a replacement right away. I will definitely be buying from them again
from Colchester, Subdivision B, NS on March 12, 2021