Seller offers free standard shipping on all orders.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|Brainydeal||Restocking Fees / Return Eligibility|
|Air Conditioners, DJ & Karaoke Equipment, Gaming PCs, Seasonal Holiday Goods||14 Days||0%||0%||0%|
|Cell Phones, Smartphones & Wireless Devices||15 Days||0%||0%||0%|
|All Other Categories||30 Days||0%||0%||0%|
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
Inidcated it would fit our size dog and was considered a size large. The support strap did have a tag that indicated large and fits fine. The harness is hard to remove from her neck and is already extended fully. The down side was the ETA for delivery. Did not receive any information till it arrived on my door step.
from Winnipeg, MB on March 24, 2021
Original purchase was not received, but there were no problems for them to refund my original amount.
from Gooderham, ON on October 2, 2020
I received my order quickly and in good condition. Very good customer service also.
from Harrington, QC on January 30, 2020