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Ten Thousand Villages

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"Ten Thousand Villages – Handcrafted Products Ten Thousand Villages is a fair trade retailer. We bring handcrafted home décor, personal accessories, textiles, cookware and gift items to Canada from makers in marginalized communities around the world. These makers earn fair wages and receive access to a number of social programs established through our long-term trading partnership. Our carefully selected group of products is chosen to meet the ever changing fashion and décor trends.

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Shipping Charges

Free standard shipping on all orders over $100 (before taxes, fees, and promo codes).

Processing Time

Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.

Shipping Area Restrictions

Shipping is not available in the following areas*:
  • Saskatchewan
  • Manitoba
  • New Brunswick
  • Nova Scotia
  • Prince Edward Island
  • Newfoundland and Labrador
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.

Finding a product return policy

To review a specific return policy for a product, simply select the ‘Seller Return Policy’ tab on the product page, under the product details tab.

Please note we do not accept in-store returns for Marketplace products.

Learn more about returning Marketplace products

When returning a Marketplace product please note

  • It must be unassembled and still in the original packaging
  • Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect
  • For other cases (e.g. you changed your mind), you will be responsible for this cost