Ten Thousand Villages

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"Ten Thousand Villages – Handcrafted Products
Ten Thousand Villages is a fair trade retailer. We bring handcrafted home décor, personal accessories, textiles, cookware and gift items to Canada from makers in marginalized communities around the world. These makers earn fair wages and receive access to a number of social programs established through our long-term trading partnership. Our carefully selected group of products is chosen to meet the ever changing fashion and décor trends.

Shipping Cost

Seller offers free standard shipping on all orders above $100.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 30 days of receiving your order.

Ten Thousand Villages Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All Products 30 Days 0% 0% 0%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

Exceptions des vendeurs

Product returns cannot be made at Ten Thousand Villages retail stores

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

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