Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days to 1 year of receiving your order.
|Uptothetime||Restocking Fees / Return Eligibility|
|Jewelry (excluding Earrings)||30 Days||0%||10%||20%|
|Luggage & Bags||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
The item was not delivered, and 6 weeks later they still haven’t given me a refund despite emails and phone calls.
from Kelowna, BC on 10 avril 2020