Mech Solutions Ltd
Seller Shipping Policy
Seller offers free shipping on all orders for Ground Regular Shipments
Seller offers free shipping on all orders above $800 for Ground Express Shipments
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller Return Policy
Returns can be made within 30 days of receiving your order.
|Mech Solutions Ltd||Restocking Fees / Return Eligibility|
|Office Supplies||30 Days||0%||0%||15%|
|Office Supply Consumables (Ink, Toner, etc.)||30 Days||0%||0%||0%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
I love it, the product works great and shipping was on time. I shall be back soon.
from Trent Lakes, ON on August 23, 2019
Power supply was defective/hazardous given a number to call for instructions to fix it myself.
from Toronto, ON on June 24, 2019
So far the experience has not been great. Items that were advertised as in stock were not in stock. Printer has arrived, but can't get it to work. Still waiting to hear from tech support. Hopefully all will change when we can get everyone communicating. :)
from Dawson Creek, BC on April 23, 2019