Sunterra Equipment Inc
Seller offers free standard shipping on all orders.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|Sunterra Equipment Inc||Restocking Fees / Return Eligibility|
|Computer Accessories||30 Days||0%||0%||0%|
|Computer Components||30 Days||0%||0%||0%|
|Computers (Laptops & Desktops)||30 Days||0%||0%||0%|
|Tablets, iPads & eReaders||30 Days||0%||0%||0%|
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
I ordered two monitors from this seller and although they never worked well in my environment, the seller communicated quickly and responsively and allowed me to exchange them. When those monitors didn't work either, the seller was flexible and allowed me to return the second exchange too. The shipping was fast and always free (return labels were provided to me). Because of this seller's responsiveness and efforts to keep me happy, I would purchase from them again.
from British Columbia on October 10, 2020
very good experience with this seller . they want to make sure your happy with your product along with a heck of a deal to boot! they do Not look the other way when you need help. fantastic communication. will recommend and i myself would certainly do business again with them.
from Delta, BC on January 10, 2020
Excellent seller !
from Hamilton, ON on January 2, 2020