Seller offers free standard shipping on all orders
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|Goodpoints Electronics||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Product we ordered is great. My son loves it. The shipping did take way longer then 3-5 days.
from Brantford, ON on January 10, 2020
It has been 21 days and the ordered product has yet to arrive. Shipping may be free, but definitely not fast--item was supposed to be a Christmas gift. The tracking option also did not work, so I have no idea where it is at this time or when it is estimated to arrive.
from Courtenay, BC on January 3, 2020
It been 3 weeks and still haven't received my order
from Hay river,nt on September 11, 2019