Based on 7 ratings

Experimax is a one-of-a-kind concept. No one else specializes in selling pre-owned Apple® products, selling accessories, making repairs, taking trade-ins, and selling software and system updates. As an Experimax customer you are receiving the highest quality service available. We aim to exceed your expectations by anticipating what you need before you do. We know how important our smart phones and computer devices are and how stressful it can be when they fail. We hope that we can minimize this stress by offering our customers a smooth experience each time. At Experimax, we take the risk out of purchasing pre-owned equipment, with our 90-day warranty.

Shipping Cost

Seller offers free standard shipping on all orders

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 15 days of receiving your order.

Experimax Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 15 Days 0% 10% 15%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days

Seller Feedback

  • Very happy with the phone. Delivery was somewhat shady. Did not want to pay shipping so he dropped it off at my house at 9:30pm and put a false shipping number into the website. He gave me a free case, phone is good, battery life is sub par. Overall a good buy.


    from Windsor, ON on January 26, 2020

  • I ordered an ipad from experimax. Their return policies states that "returns can be made within 15 days of recieving your order". However when I tried to return the representative said that 15 days starts from day of shipping ( which I received 12 days later). Will not buy again from Experimax.


    from Edmonton, AB on January 17, 2020

  • I’m in the process of setting the iPad that I bought for my 88-year-old mother. The iPad was described as brand new, never opened. It came in a cardboard box with no set up instructions or anything Apple related as far as advertising or instructions or warranty. All I have is an iPad, a charge cord and the plug. Very disappointed. I’m not confident that this product is brand new


    from London, ON on December 29, 2019