Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Returns can be made within 30 days of receiving your order.
|Thermopro Inc.||Restocking Fees / Return Eligibility|
|Kitchen & Dining||30 Days||0%||0%||0%|
|Pet Supplies||30 Days||0%||Not Returnable||Not Returnable|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Never received first order. This company said they would send another and I have STILL NOT received it!!!! This compnay is NOT reliable and true to their words. NEVER, EVER again will I place an order with them. I just waisted my $$$ and NEVER received the order.
from Ottawa, ON on February 3, 2020
from Halifax, NS on November 18, 2019
I ordered a hydrometer early October. You charged my mastercard on Oct 12/19. The hydrometer has never been delivered. I called ThermoPro to inquire, and they said "it was Best Buys problem. I must call them," I called Best buy and you said "it wasn't Best Buy's problem and that I had to wait until I heard from ThermoPro. BOTTOM LINE - YOUR SERVICE STINKS YOU HAVE MY MONEY BUT YOU WON"T HELP ME,
from 202 Carrying Place Trail, King, on. on October 26, 2019