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CANADIAN GADGET

4.46 (81)

All the best for a whole lot less.

Shipping Cost

Seller offers free standard shipping on all orders above $150 for Ground Regular Shipments

Seller offers free shipping on all orders above $200 for Ground Express Shipments

**In the event that product is unavailable, you will be refunded within 48 business hours.

Returns can be made within 30 days of receiving your order.

CANADIAN GADGET Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 10% 10%
Cell Phone Accessories 30 Days 0% 10% 10%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.

Seller Feedback

  • Very bad experience. The IPhone work for a few days then started acting up. The screen was unreadable, flickering and jumping. I brought it to a Rogers rep and he told me it probably had a broken wire in the phone. Total waste of money.

    by

    from Sault Sainte Marie, ON on May 11, 2021


  • Quick delivery and phone was in new condition. Great deal

    by

    from Hamilton, ON on May 10, 2021


  • Phone (pixel 3a) came in good condition and works perfectly. Charger that came with the phone was a dud, but the seller replaced quickly and painlessly after talking with them.

    by

    from Edmonton, AB on May 9, 2021