Canada Time Zone

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Canada Time Zone is under the ORB Inc. banner. We opened our first brick-and-mortar location in Montreal in 2000, and have since expanded our retail and online space, establishing the DUCCI name as high quality jewellers with a focus on customer care. Our in-store and online showcases carry a wide range of watches, silver and gold jewelry, and we specialize in diamonds, precious stones, and jewelry design for all budgets.

Shipping Cost

Seller offers free standard shipping on all orders.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

Canada Time Zone Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Watches  30 Days 0% 10% Not Returnable

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.