Vmai is founded in 2019, a high-tech brand product development and innovation. Headquartered in PA, USA, We have grown from a single small office in 2019 to a global workforce. Our products exported to North America, Europe, Asia, South America, Oceania and etc. Through building home entertainment experience with high-quality audio products, vmai aims to bring the fantastic audio-visual enjoyment and authentic interactive experience to customers around the world.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • No restrictions in Canada
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Vmai Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Home Theatre Audio 30 Days 0% 15%
Home Theatre Audio 30 Days 0% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.