Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Returns can be made within 30 days of receiving your order.
|ECS Coffee||Restocking Fees / Return Eligibility|
|Coffee & Kitchen||30 Days||0%||10%||Not Returnable|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
The seller is great. They have been very helpful. The product has a few problems. The cleaning tool was not included but the seller got one to us quickly. We have been having problems with the coffee maker. The spray head is so powerful it sends grounds over the top of the filter and mess up the machine and end up in the coffee. We read the manual and it said to order the flow restriction spray head. I have done so and will see if that solves the problem.
from Toronto, ON on September 10, 2019
Bought a coffee grinder It was great fast Love it
from Kamloops, BC on August 28, 2019
correct product & arrived on time
from Kelowna, BC on July 13, 2019