Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Returns can be made within 14-30 days of receiving your order.
|Fast distribution||Restocking Fees / Return Eligibility|
|Apparel, Baby, Batteries, Beauty, Blank Media, CDs, Computer Components, Vitamins & Supplements, Headphones, Movies & TV Shows, Musical Instrument consumables (guitar strings etc.), Office Supplies, Personal Care & Pet||30 Days||0%||Not Returnable||Not Returnable|
|Tablets, DJ & Karaoke||14 Days||0%||0%||0%|
|Cell Phones||15 Days||0%||0%||0%|
|All other product categories||30 Days||0%||0%||0%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 business days
I haven't received my package, there is no way to communicate or the option fails. Is taking already former since they shipped my package.
from Kingston, ON on May 5, 2021
We still have not received our package, we have reached out multiple times to find out and have not heard anything back. It has been a very frustrating experience.
from Sherwood Park, AB on May 5, 2021
This was pretty poor. After about 2 weeks of no activity from when I placed my order, I inquired about the status. The seller apologized and said they didn’t ship to my address - I live in a condo in Toronto and have never had shipping issues, it’s not clear why this was such a problem address to ship to. Had I not reached out to inquire about the status, how long would it have taken for them to action? Indefinitely? Refund was quick, only reason this review gets 2 stars.
from Toronto, ON on May 4, 2021