Seller offers free standard shipping on all orders above $0 for Ground Regular Shipments**In the event that product is unavailable, you will be refunded within 48 business hours.
Returns can be made within 30 days of receiving your order.
|Electronics_Canada||Restocking Fees / Return Eligibility|
|Headphones and Earphones (all types), Food, Vitamins & Supplements||30 Days||0%||Not Returnable||Not Returnable|
|Camera Lenses and Flashes||30 Days||0%||10%||Not Returnable|
|Cell Phones, Smartphones & Wireless Devices, Cell Phone Accessories, Tablets, iPads & eReaders, Toys, Games & Collectibles||30 Days||0%||0%||10%|
|Activity & Fitness Trackers||30 Days||0%||10%||10%|
|Beverage & Blending (Coffee, Tea, Juicers, etc.),Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.),Portable Audio,Camera & Camcorder Accessories,Cameras & Camcorders (excluding Full-Frame Cameras),Computer Accessories,Computers (Laptops & Desktops),Gaming Accessories,Gaming Consoles||30 Days||0%||10%||20%|
|Cooking & Meal Prep||30 Days||0%||Not Returnable||Not Returnable|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
All electronics must be completely wiped PRIOR to the reset (the phone will remain locked even with a reset if the accounts / passwords are not removed first). Your return will be rejected if there are any iCloud/ Samsung/ Google account OR passcodes/ screen pattern locks.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.
Very good experience.
from Toronto, ON on June 5, 2021
good quality and arrived before expected date
from sunshine coast , BC on May 18, 2021
Refurbished Apple Watch arrived quickly and was just as described in terms of condition. Great deal!
from Calgary, AB on May 17, 2021