FurnitureMattressDirect

2.25
Based on 4 ratings

FurnitureMattressDirect is the premier one-stop shop for all your furniture, mattress, and area rug needs. Our confidence stems from genuinely caring about our customers and is based on years of experience in the industry. Furniture Mattress Direct has always been Canadian owned and operated and has grown to become Canada's most popular source for quality home furnishings, with the best selection and prices on furniture, mattress sets, area rugs and accessories that you can find anywhere!

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • PEI Local
  • PEI Remote
  • Territories
  • Territories Remote

Returns can be made within 30 days of receiving your order.

Furniture Mattress Direct Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Bedding & Bath 30 Days 0% 10% Not Returnable
Furniture & Décor 30 Days 0% 10% Not Returnable
Kitchen & Dining 30 Days 0% 10% 20%
Mattresses 30 Days 0% 10% Not Returnable
Outdoor Living 30 Days 0% 10% 20%
Home Office Furniture 30 Days 0% 10% Not Returnable

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within Yes

Seller Feedback

  • Very disappointed with quality of product for cost... Then, to pay shipping and have it arrive damaged. Not a happy customer!

    by

    from Holyrood, NL on June 13, 2019


  • Ordered in a new 2 piece box spring set, and it came quicker than anticipated. The product is better than hoped for. Very good experience.

    by

    from Halifax, NS on January 10, 2019


  • Worst online experience ive ever had. Order took 3 times the amount of time it said it would be. Could not contact customer service easily to get information and when i did they had no idea what was going on. They had to call 3rd company and even then they couldn't get info from them. I finally received item a month later.

    by

    from Vancouver, bc on January 9, 2019