Seller offers free standard shipping on all orders.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- PEI Local
- PEI Remote
- Territories Remote
Returns can be made within 30 days of receiving your order.
|Furniture Mattress Direct||Restocking Fees / Return Eligibility|
|Bedding & Bath||30 Days||0%||10%||Not Returnable|
|Furniture & Décor||30 Days||0%||10%||Not Returnable|
|Kitchen & Dining||30 Days||0%||10%||20%|
|Mattresses||30 Days||0%||10%||Not Returnable|
|Outdoor Living||30 Days||0%||10%||20%|
|Home Office Furniture||30 Days||0%||10%||Not Returnable|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within Yes
Very disappointed with quality of product for cost... Then, to pay shipping and have it arrive damaged. Not a happy customer!
from Holyrood, NL on June 13, 2019
Ordered in a new 2 piece box spring set, and it came quicker than anticipated. The product is better than hoped for. Very good experience.
from Halifax, NS on January 10, 2019
Worst online experience ive ever had. Order took 3 times the amount of time it said it would be. Could not contact customer service easily to get information and when i did they had no idea what was going on. They had to call 3rd company and even then they couldn't get info from them. I finally received item a month later.
from Vancouver, bc on January 9, 2019