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NOVACORE

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We at NOVACORE believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located.

Shipping Cost

Seller offers free standard shipping on all orders above $150 for Ground Regular Shipments

Seller offers free shipping on all orders above $175 for Ground Express Shipments

Please allow 2 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

NOVACORE Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Scanners & Fax 30 Days 0% 0% 0%
DJ & Karaoke Equipment, Guitars, Keyboards & Digital Pianos, Musical Instrument Consumables (Guitar Strings, Microphones, etc.), Wind Instruments (e.g. Harmonicas), Smart Audio & Video, Smart Controls, Smart Energy & Water Management, Smart Lighting Control, Smart Monitoring & Sensors, Smart Security & Access, Home Theatre Accessories, Home Theatre Audio, Media, Cable & Streaming Devices, Portable DVD Players, Smartwatches, Activity & Fitness Trackers, Tracking Devices, Virtual Reality Accessories, Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.) 30 Days 0% 0% 10%
Beverage & Blending (Coffee, Tea, Juicers, etc.), Cleaning & Home Comfort (Vacuums, Air Purifiers, Humidifiers, etc.), Cooking & Meal Prep, Major Appliances, Car Electronics, Radar Detectors, Headphones and Earphones (all types), Home Theatre Audio, Portable Audio, Radar Detectors, Camera & Camcorder Accessories, Camera Lenses and Flashes, Cameras & Camcorders (excluding Full-Frame Cameras), Drone Accessories, Drones, Full-Frame Cameras, Cell Phones, Smartphones & Wireless Devices, Cell Phone Accessories, Blank Media (Digital Memory, Hard Drives, etc.), Computer Accessories, Computer Components, Computers (Laptops & Desktops), Monitors, Portable Storage Media & Hardware, Printers, Scanners & Fax, Tablets, iPads & eReaders. 30 Days 0% 0% 15%
Other Product Categories 30 Days 0% 0% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.

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