Seller offers free standard shipping on all orders above $60 for Ground Regular Shipments**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered inside your home for local areas and product will be delivered outside for remote areas.
Recycling of your old item(s) is not included in local delivery (not available for remote areas).
Assembly of the product is not included for local delivery (not available for remote areas).
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- BC Remote
- Alberta Remote
- Saskatchewan Remote
- Manitoba Remote
- Ontario Remote
- Quebec Remote
- Newfoundland/Labrador Remote
- New Brunswick Remote
- Nova Scotia Remote
- PEI Remote
- Territories Remote
Returns can be made within 30 days of receiving your order.
|Simply Controlled||Restocking Fees / Return Eligibility|
|Smart Audio & Video||30 Days||0%||10%||20%|
|Smart Controls||30 Days||0%||10%||20%|
|Smart Energy & Water Management||30 Days||0%||10%||20%|
|Smart Lighting Control||30 Days||0%||10%||20%|
|Smart Monitoring & Sensors||30 Days||0%||10%||20%|
|Smart Security & Access||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
from Toronto, ON on June 17, 2019