Homesquare

(89)

Homesquare is the fastest growing online furniture retailer. With over 300,000 SKUs, we carry an eclectic array of products and is a recognized leader in online sales for everything home and office. The Homesquare headquarters is located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Internet Retailer Magazine ranked HomeSquare within the Top 200 e-tailers in the world in both 2011 and 2012.

Shipping Charges
Free standard shipping on all orders.
Processing Time
Most items ship within 2 business days after an order is placed*. Allow additional time for shipping to your address.
*Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days.
Shipping Area Restrictions
Shipping is not available in the following areas*:
  • British Columbia (Remote)
  • Alberta (Remote)
  • Saskatchewan
  • Manitoba
  • Ontario (Remote)
  • Quebec (Remote)
  • New Brunswick
  • Nova Scotia
  • Prince Edward Island
  • Newfoundland and Labrador
  • Yukon
  • Northwest Territories
  • Nunavut
*Please note: Shipping area restrictions may vary for large items. If an item can't be shipped to your address, we'll let you know during the checkout process.
Homesquare Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened
Cooking & Meal Prep 30 Days 0% 15%
Baby, Juvenile & Maternity Products 30 Days 0% 15%
Bedding & Bath 30 Days 0% 15%
Furniture & Décor 30 Days 0% 15%
Kitchen & Dining 30 Days 0% 15%
Mattresses 30 Days 0% Not Returnable
Outdoor Living 30 Days 0% 15%
Home Office Furniture 30 Days 0% 15%
Office Supplies 30 Days 0% 15%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days