Offers free shipping in all major markets.
Please allow 5-10 business days from the date of order for your product to ship.
All orders will be processed right away. Please allow 2-5 additional business days to receive your tracking number.**In the event that product is unavailable, you will be refunded within 48 buisiness hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- BC Remote
- Alberta Remote
- Saskatchewan Remote
- Manitoba Remote
- Ontario Remote
- Quebec Remote
- Newfoundland/Labrador Local
- Newfoundland/Labrador Remote
- New Brunswick Local
- New Brunswick Remote
- Nova Scotia Local
- Nova Scotia Remote
- PEI Local
- PEI Remote
- Territories Remote
Returns can be made within 30 days of receiving your order.
|Homesquare||Restocking Fees / Return Eligibility|
|Cooking & Meal Prep||30 Days||0%||10%||20%|
|Baby, Juvenile & Maternity Products||30 Days||0%||Not Returnable||Not Returnable|
|Bedding & Bath||30 Days||0%||10%||Not Returnable|
|Furniture & Décor||30 Days||0%||10%||Not Returnable|
|Kitchen & Dining||30 Days||0%||10%||20%|
|Mattresses||30 Days||0%||Not Returnable||Not Returnable|
|Outdoor Living||30 Days||0%||10%||20%|
|Home Office Furniture||30 Days||0%||10%||Not Returnable|
|Office Supplies||30 Days||0%||10%||Not Returnable|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
The product took a little bit longer than I thought it should but it’s a excellent product
from Edmonton, AB on May 17, 2021
Base was backwards. Ordered the part replaced but have been unable to firm up delivery. Not a cheap product and heavy. How does one ship this back? Counting on part being delivered and it being correct.
from Brockville, ON on May 11, 2021
I liked the product but was not too impressed with the length of time it took to ship the item. I ordered the chair on March 21, 2021...your website said all orders will be processed right away but my credit card was not charged until April 1, 2021. I received the chair on April 7, 2021. I didn’t hear anything from Best Buy for over a week so I contacted them and then got a reply back but still did not know when it would be shipped. It took too long and wasn’t from Canada..disappointed!
from Sturgeon Falls, ON on April 20, 2021