Homesquare

3 (49)

Homesquare is the fastest growing online furniture retailer. With over 300,000 SKUs, we carry an eclectic array of products and is a recognized leader in online sales for everything home and office. The Homesquare headquarters is located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Internet Retailer Magazine ranked HomeSquare within the Top 200 e-tailers in the world in both 2011 and 2012.

Shipping Cost

Offers free shipping in all major markets.

Please allow 5-10 business days from the date of order for your product to ship.

All orders will be processed right away. Please allow 2-5 additional business days to receive your tracking number.

**In the event that product is unavailable, you will be refunded within 48 buisiness hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • BC Remote
  • Alberta Remote
  • Saskatchewan Remote
  • Manitoba Remote
  • Ontario Remote
  • Quebec Remote
  • Newfoundland/Labrador Local
  • Newfoundland/Labrador Remote
  • New Brunswick Local
  • New Brunswick Remote
  • Nova Scotia Local
  • Nova Scotia Remote
  • PEI Local
  • PEI Remote
  • Territories
  • Territories Remote

Returns can be made within 30 days of receiving your order.

Homesquare Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Cooking & Meal Prep 30 Days 0% 10% 20%
Baby, Juvenile & Maternity Products 30 Days 0% Not Returnable Not Returnable
Bedding & Bath 30 Days 0% 10% Not Returnable
Furniture & Décor 30 Days 0% 10% Not Returnable
Kitchen & Dining 30 Days 0% 10% 20%
Mattresses 30 Days 0% Not Returnable Not Returnable
Outdoor Living 30 Days 0% 10% 20%
Home Office Furniture 30 Days 0% 10% Not Returnable
Office Supplies 30 Days 0% 10% Not Returnable

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 days

Seller Feedback

  • The product took a little bit longer than I thought it should but it’s a excellent product

    by

    from Edmonton, AB on May 17, 2021


  • Base was backwards. Ordered the part replaced but have been unable to firm up delivery. Not a cheap product and heavy. How does one ship this back? Counting on part being delivered and it being correct.

    by

    from Brockville, ON on May 11, 2021


  • I liked the product but was not too impressed with the length of time it took to ship the item. I ordered the chair on March 21, 2021...your website said all orders will be processed right away but my credit card was not charged until April 1, 2021. I received the chair on April 7, 2021. I didn’t hear anything from Best Buy for over a week so I contacted them and then got a reply back but still did not know when it would be shipped. It took too long and wasn’t from Canada..disappointed!

    by

    from Sturgeon Falls, ON on April 20, 2021