Best Buy Protection

Best Buy Protection

Protect your investment.

Every year, we see thousands of products brought in for repair. Get protected beyond the manufacturer's warranty.¹

Discover Best Buy Protection for your product.

Why choose Best Buy Protection?

We’re technical experts.

We offer a workmanship guarantee on all repairs so you don’t have to wonder about quality.

All repairs are done domestically.

Technicians are manufacture authorized to fix most brands and will always use the right tools and parts.

We have Agents ready to chat 24/7.

Accidents happen day and night. Chat online with a live Agent or go directly to our Self-Service Portal.

How does it work with manufacture warranties?

Best Buy technicians are manufacturer authorized to fix most tech. That means during the warranty period, if you have a plan, we’ll always try our best to fix your device locally instead of sending it away.

Keep in mind, we take care of important repairs your manufacturer's warranty doesn’t, like failure due to a power surge, if something goes wrong after the warranty period, and much more. Please choose a product above, like TVs, to get more detail.

Manufacturer's Warranty Best Buy Protection Best Buy Protection with Physical Damage
(Available In-Store Only)
Parts and labour coverage ✔️ ✔️ ✔️
Accessory coverage ✔️ ✔️ ✔️
We fix it or replace it ✔️ ✔️
Multi-year protection Rarely ✔️ ✔️
No lemon policy ✔️ ✔️
Food spoilage and laundry reimbursement ✔️ ✔️
Power surge coverage ✔️ ✔️
Screen protection for burn-in, bad pixels, and ghosting ✔️ ✔️
In-home service for major appliances and TVs ✔️ ✔️
Convenient monthly billing (available for select products)² ✔️ ✔️
Physical damage coverage ✔️
Loaner devices for tablets, computers, and TVs ✔️

Get fast and convenient repairs

To get a repair started, use our Self-Service Portal to submit a Service Request. Some product, such as laptops, can be brought directly into stores. Please choose a product above, like TVs, to get more detail.

Our Members get more. You can too.

Sign up for a Best Buy Membership and enjoy huge savings on protection plans, in-home services, and everyday tech essentials.