Seller Shipping Policy
Seller offers free standard shipping on all orders above $50.
Please allow 2 business days from the date of order for your product to ship.**In the event that product is unavailable, you will be refunded within 48 business hours.
Seller does not ship to P.O. Boxes
Seller does not ship to the following provinces/territories:
- Northwest Territories
Seller Return Policy
Returns can be made within 30 days of receiving your order.
|North Home||Restocking Fees / Return Eligibility|
|Bedding||30 Days||0%||0%||Not Returnable|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 days
The colour of the duvet was not as pictured and I am returning it. It was supposed to be lilac but the colour was a very dark purple.
from Victoria, BC on January 4, 2019
Thank you for the pillowcases, and i am appreciate, thank you so much
from Victoria, BC on December 12, 2017