Elite Jewels

4.33
Based on 3 ratings

As a direct jewelry manufacturer & importer, Elite Jewels combines excellent quality and pricing by cutting out the middle man and keeping overhead costs low. All items are selected with the utmost expertise in order to showcase the best in quality, value, and service that its customers have come to expect .

Shipping Cost

Seller offers free standard shipping on all orders.

Please allow 3 business days from the date of order for your product to ship.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to the following provinces/territories:

  • North West Territories

Returns can be made within 30 days of receiving your order.

Elite Jewels Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Jewelry 30 Days 0% 0% 0%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

Seller Exceptions

  • All returning merchandise must be shipped postage prepaid via registered mail or by Federal Express and insured for the full purchase price. Elite Jewels will not be held liable for any packages not sent in this manner, nor shall we accept liability for lost or damaged parcels.
  • If the merchandise you purchase included a special offering, the incentive item must also be returned in its original packaging along with all certificates or documentation provided. Should you wish to keep the special offer, than you may elect to have the cost subtracted from your refund.
  • A jewelry item, which has been engraved, may qualify for return only if the engraved script does not correspond to your original request.

    To request a return

    Please contact the seller directly from your Order details page, and provide the following information:

    • Web ID (8-digit number) & product description
    • Number of items to be returned
    • Date you recieved your product
    • Condition of product
    • Condition of packaging
    • Reason for return

    All refunds will be processed within 2 days

  • Seller Feedback

    • Earrings arrived with a bent backing but the seller responded quickly and set replacement backings. Communication and shipment were prompt and the seller offered a couple solutions to fix the problem. Definitely satisfied with the product and service.

      by

      from Grimsby, ON on June 14, 2019


    • Very beautiful jewelry, but the earrings did not come with back stoppers.

      by

      from Cochrane, ON on May 25, 2019


    • great

      by

      from Toronto, ON on January 16, 2018